Brianna Barker
Fayetteville,AR
Summary
Dynamic Medical Assistant with a strong work ethic and excellent communication skills, experienced at Community Clinic Nwa. Proven ability in phlebotomy and patient scheduling, enhancing clinic efficiency and patient satisfaction. Recognized for meticulous attention to detail and effective collaboration with healthcare teams to improve patient care outcomes.
Knowledgeable with solid background in delivering high-quality customer service and resolving automotive issues efficiently. Successfully guided clients through repair processes while ensuring their complete satisfaction. Demonstrated expertise in diagnostics and repair coordination, fostering strong client relationships and team collaboration.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Community Clinic Nwa
02.2023 - 11.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Highlands Oncology
09.2021 - 02.2023
- Verified patient insurance information to streamline billing processes and minimize delays.
- Collaborated with healthcare team to implement patient care plans, improving overall outcomes.
- Trained new staff members on clinic protocols and patient interaction best practices.
- Assisted in inventory management, tracking medical supplies to prevent shortages.
- Conducted follow-up calls to patients, ensuring compliance and satisfaction with care received.
- Responded to patient inquiries, directing them to appropriate resources for further assistance.
- Documented patient interactions and care details in compliance with regulatory standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
Service Advisor
Adventure Subaru
05.2020 - 09.2020
- Coordinated service appointments to optimize scheduling efficiency and enhance customer satisfaction.
- Processed repair orders accurately, ensuring all necessary information was documented for seamless service execution.
- Engaged with customers to discuss vehicle issues and recommend tailored service solutions.
- Facilitated warranty claim submissions, ensuring compliance with company policies and prompt processing.
- Implemented service follow-ups to enhance customer relationships and encourage repeat business.
- Collaborated with technicians to ensure timely completion of service requests and repairs.
Sales Associate
Hogbox
02.2019 - 02.2020
- Assisted customers in selecting products that met their needs and preferences.
- Conducted regular inventory checks to ensure stock levels remained adequate and accurate.
- Collaborated with team members to enhance store operations and customer service quality.
- Provided detailed product knowledge to customers to facilitate informed purchasing decisions.
- Executed promotional activities to increase product visibility and drive sales.
- Processed sales transactions swiftly to maintain customer satisfaction and reduce wait times.
Medical Assistant
NWA Pediatric Clinic
01.2012 - 02.2015
- Assisted in patient examinations by preparing necessary instruments and supplies.
- Monitored and recorded vital signs, ensuring accurate documentation for physician review.
- Coordinated patient appointments, optimizing scheduling for efficiency and reduced wait times.
- Communicated effectively with patients to explain procedures and address concerns.
- Maintained cleanliness and organization of clinical spaces to promote a safe environment.
- Managed electronic health records by entering data and ensuring accuracy of patient information.
- Provided support during minor procedures, aiding physicians as needed to enhance patient care.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
Education
High School Diploma -
Elkins School District
Elkins, ARSkills
- Patient scheduling
- Customer service
- Excellent communication
- Medical terminology knowledge
- Data entry
- Phlebotomy
- Inventory management
- Payment collection
- Computer skills
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Team player mentality
Timeline
Medical Assistant
Community Clinic Nwa
02.2023 - 11.2025
Medical Assistant
Highlands Oncology
09.2021 - 02.2023
Service Advisor
Adventure Subaru
05.2020 - 09.2020
Sales Associate
Hogbox
02.2019 - 02.2020
Medical Assistant
NWA Pediatric Clinic
01.2012 - 02.2015
High School Diploma -
Elkins School District