Brianna Granger
Walnut Ridge
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PCT
St. Bernards Regional Medical Center
Jonesboro, AR
12.2024 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety during treatments.
- Monitored vital signs and reported changes to medical personnel for timely interventions.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Supported mobility of patients by assisting with transfers and ambulation as directed by healthcare team.
- Documented patient information accurately in electronic health records to enhance communication among caregivers.
- Trained new staff on best practices in patient care techniques and hospital policies for improved service delivery.
- Collaborated with interdisciplinary teams to develop personalized care plans that addressed individual patient needs.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Delivery Driver
Domino's Pizza
Dexter, MO
10.2023 - 09.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Customer Service Representative
Domino's Pizza
Dexter, MO
08.2021 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2023
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Clean Driving Record
- Complex Problem-Solving
- Multitasking
- Communication and Interpersonal Skills
- Customer Support
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Feeding assistance
- Professional bedside manner
Certification
CPR Certified: Adult and Infant
Timeline
PCT
St. Bernards Regional Medical Center
12.2024 - Current
Delivery Driver
Domino's Pizza
10.2023 - 09.2024
Customer Service Representative
Domino's Pizza
08.2021 - 10.2023
High School Diploma -
Penn Foster Career School