Britney Carpenter

Mercy

06.2019 - Current

Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.

Summary