Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
IGH Homecare
2026.03 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Assembly Line Production Worker
Snap-on
2024.12 - 2025.12
Performed visual and functional inspection of components to determine quality and identify defects.
Boxed, labeled, and transported items to support assembly operations.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Assembly Line Production Worker
ASAP Personnel (temp to Hire)
2024.09 - 2024.12
Performed visual and functional inspection of components to determine quality and identify defects.
Boxed, labeled, and transported items to support assembly operations.
Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Contributed to overall team success by meeting daily production targets consistently.
Residential Operations Manager
Conway Human Development Center
2019.02 - 2024.07
Provided compassionate personal care, assisting patients with daily living activities and mobility.
Maintained cleanliness and safety standards in patient environments, ensuring compliance with health regulations.
Trained new staff on patient care techniques and organizational protocols, enhancing team performance.
Advocated for patient needs, communicating effectively with medical professionals regarding concerns or changes in care plans.
Assembly Line Production Worker
DENSO
2015.04 - 2018.02
Operated assembly line machinery to ensure efficient production flow.
Conducted quality checks to maintain product standards and reduce defects.
Collaborated with team members to optimize workflow and meet production targets.
Maintained cleanliness and organization of work area in compliance with safety regulations.
Home Health Care Aide
Absolut Care
2017.07 - 2017.12
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored and documented patient health status, reporting changes to healthcare professionals.
Implemented individualized care plans, adapting strategies based on patient needs and preferences.
Developed and maintained trusting relationships with patients and families to enhance care quality.
Cashier/Customer Service
Dollar General
2014.09 - 2015.02
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and ensured balanced register at shift end.
Assisted in stocking shelves and organizing merchandise for optimal presentation.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.