Brittany Crawley
Nova Scotia,
Summary
Highly organized and detail-oriented Executive Assistant with over 9 years of experience in administrative support, customer success, sales, and operational coordination. Proficient in managing executive calendars, streamlining workflows, and fostering client satisfaction. Skilled in handling sensitive information with discretion and professionalism. Proven ability to enhance organizational efficiency, support leadership teams, and build strong client relationships to drive business success. Strong sales background with a track record of exceeding targets and leveraging client relationships to drive revenue growth.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Summit Models
01.2024 - Current
- Provided administrative support to senior executives, including managing schedules, coordinating meetings, and handling correspondence.
- Organized and maintained comprehensive records to support effective decision-making and operations.
- Assisted with marketing strategies, ensuring seamless execution of campaigns and events.
Yacht Broker
Golden Yacht Charter
01.2020 - Current
- Drive yacht sales and charters by providing expert guidance and personalized service
- Achieved a 20% annual sales increase by identifying new markets and leveraging high-net-worth client relationships
- Negotiate high-value contracts and ensure seamless logistics for charters and events
Executive Assistant
Presidential Travel Services
01.2023 - 01.2024
- Supported executives with travel planning, calendar management, and document preparation.
- Coordinated high-level meetings and prepared reports to streamline decision-making.
- Maintained effective communication with clients and vendors to ensure operational efficiency.
Sales Executive
Rock Auto
01.2018 - 01.2020
- Boosted sales of auto parts and accessories, surpassing revenue targets by 10%
- Built lasting customer relationships through consistent follow-ups and personalized recommendations
- Enhanced team efficiency by introducing streamlined CRM processes
General Manager of Events
Gypsy Tea Room
01.2016 - 01.2020
- Managed and executed corporate and social events, increasing event bookings by 25%
- Led a team to deliver exceptional service, consistently surpassing client expectations
- Developed marketing campaigns that elevated the venue's profile and attracted new clientele
Travel Lead
S-Trip
01.2014 - 01.2016
- Coordinated travel experiences for groups, maintaining a 95% customer satisfaction rate
- Supervised travel agents, achieving a 10% growth in bookings year over year
- Ensured seamless operations by managing travel logistics and resolving issues proactively
Education
Bachelor of Business Administration -
Nova Scotia Community College
Skills
- Skills
- Executive Calendar Management
- Administrative Support & Organization
- Customer Success & Relationship Management
- Communication & Interpersonal Skills
- Process Improvement & Workflow Optimization
- Event Planning & Coordination
- CRM Systems & Data Management
- Sales Strategy & Negotiation
- Cold Calling & Lead Generation
- Upselling & Cross-Selling Techniques
- Problem Solving & Issue Resolution
- Confidentiality & Professionalism
- Team Collaboration & Coordination
Timeline
Executive Assistant
Summit Models
01.2024 - Current
Executive Assistant
Presidential Travel Services
01.2023 - 01.2024
Yacht Broker
Golden Yacht Charter
01.2020 - Current
Sales Executive
Rock Auto
01.2018 - 01.2020
General Manager of Events
Gypsy Tea Room
01.2016 - 01.2020
Travel Lead
S-Trip
01.2014 - 01.2016
Bachelor of Business Administration -
Nova Scotia Community College
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