Brittany Ply
Harrison
Summary
Energetic and detail-focused with strong aptitude for customer service and financial accuracy. Possesses foundational knowledge in cash handling and transaction processing, coupled with solid mathematical skills. Capable of delivering precise and reliable service to enhance customer satisfaction and operational efficiency.
Offering reliable and adaptable approach to financial service roles, eager to learn and develop in bank setting. Brings understanding of customer service principles and basic financial transactions. Ready to use and develop strong communication and problem-solving skills in Office Sales Associate role.
Overview
3
3
years of professional experience
Work History
Teller
Bear State Bank
Harrison, AR
09.2015 - 08.2016
- Processed customer transactions accurately, ensuring compliance with bank policies and procedures.
- Assisted customers with account inquiries, promoting financial products and services effectively.
- Maintained cash drawer integrity through diligent tracking and balancing of funds.
- Managed high-volume cash handling while minimizing discrepancies through meticulous attention to detail.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Barista Shift Lead
Kaffee Kiosk
Minot AFB, ND
05.2013 - 05.2015
- Prepared and served beverages according to standardized recipes and customer preferences
- Maintained cleanliness and organization of workstations and dining areas
- Assisted customers with menu selections, enhancing overall service experience
- Operated espresso machines and brewing equipment with attention to detail
- Monitored inventory levels, assisting in stock management and ordering supplies
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Education
Associate of Science -
Associate of Arts - General
North Arkansas College
Harrison, AR05-2018
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Goal-oriented focus
- Patience and empathy
- Financial record keeping
Timeline
Teller
Bear State Bank
09.2015 - 08.2016
Barista Shift Lead
Kaffee Kiosk
05.2013 - 05.2015
Associate of Science -
Associate of Arts - General
North Arkansas College