Brittney Ridge
Bryant
Summary
Motivated individual with experience in sales. Skilled in building customer relationships and understanding needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Southern Glazers Wine and Spirits (HAWK Division)
08.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Proposed new ideas and concepts to enhance merchandise displays.
Official Court Reporter
10.2022 - 07.2023
- Conducted transcription, court reporting, closed captioning, and Communications Access Realtime Reporting (CART).
- Produced written transcripts of verbal communications.
- Utilized stenography machinery, audio, and visual devices and specialty equipment to record legal transcripts.
- Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
- Noted conversations and activities in shorthand for later conversion to full text.
Official Court Reporter
Pulaski County Courthouse For Judge Andy Gill
01.2022 - 10.2022
- Conducted transcription and court reporting.
- Utilized voice-writing machinery, audio and visual devices and specialty equipment to record legal transcripts.
- Marked exhibits introduced into evidence for identification and incorporated into prepared transcripts.
- Aggregated and copied finalized documents for disbursement across interested parties.
Official Court Reporter
Administrative Office Of The Courts
10.2021 - 01.2022
- Conducted transcription for legal proceedings, public service events and corporate meetings.
- Recounted previously recorded information to provide reference for proposed question or subject matter.
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
- Produced written transcripts of verbal communications.
Sales Representative
Standard Business Systems
05.2013 - 10.2021
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and delivered sales presentations to convey product benefits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
Sales Associate
RK Collections
10.2011 - 03.2013
- Balanced and organized cash register by handling cash, prepared deposits.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Top sales associate and promoted sales or special programs.
Administrative Office Manager
Cearley Law Firm
11.2009 - 04.2011
- Manage inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
Verbatim Court Reporting
Arkansas Court Reporting Academy
Conway, AR08.2021
University of Central Arkansas
Conway, ARHigh School Diploma -
Bryant High School
Bryant AR05.2004
Continuing Education - Court Reporting Ethics
3 Hours Continuing Education Course
06.2023
Legal Terminology
3 Hours Continuing Education Course
05.2023
Skills
- Account management
- Administrative support
- Creative problem solving
- Managing Office Supply Inventory
- Scheduling
- Office administration
- Bookkeeping
- Report preparation
- Complaint resolution
- Expense Reporting
- Excellent people skills
- Relationship building
- Adapt to diverse groups
Certification
Certified Verbatim Reporter
Timeline
Sales Associate
Southern Glazers Wine and Spirits (HAWK Division)
08.2023 - Current
Official Court Reporter
10.2022 - 07.2023
Official Court Reporter
Pulaski County Courthouse For Judge Andy Gill
01.2022 - 10.2022
Official Court Reporter
Administrative Office Of The Courts
10.2021 - 01.2022
Sales Representative
Standard Business Systems
05.2013 - 10.2021
Sales Associate
RK Collections
10.2011 - 03.2013
Administrative Office Manager
Cearley Law Firm
11.2009 - 04.2011
Certified Verbatim Reporter
Verbatim Court Reporting
Arkansas Court Reporting Academy
University of Central Arkansas
High School Diploma -
Bryant High School
Continuing Education - Court Reporting Ethics
3 Hours Continuing Education Course
Legal Terminology
3 Hours Continuing Education Course
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