Britton Tiner
Lake City
Summary
Dedicated embalmer and licensed funeral director with proven skills in documentation accuracy, sanitation management, and customer relationship management, committed to enhancing service satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Embalmer/Licensed Funeral Director
Self-employeed
Lake City
10.2025 - Current
- Managed sanitation and cleanliness of work areas and tools.
- Utilized embalming chemicals to preserve deceased individuals effectively.
- Documented procedures and maintained accurate records of services provided.
- Collaborated with funeral directors to coordinate service details and logistics.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Embalmer/Funeral Director
Howard Funeral Service Manila/leachville,Ar
Leachville
04.2015 - 10.2025
- Conducted embalming procedures using appropriate chemicals and tools.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Manager in Charge
Toombs Trade Service
Jonesboro
05.2003 - 03.2015
- Supervised daily operations to ensure efficiency and productivity.
- Coordinated staff schedules to align with workload demands.
- Implemented safety protocols to maintain a secure work environment.
- Trained new employees on operational procedures and best practices.
- Monitored inventory levels to facilitate timely replenishment of supplies.
- Resolved customer inquiries and complaints to enhance service satisfaction.
Education
Associate of Science - Funeral Service
Dallas Institute of Funeral Service
Dallas, TX11-1997
GED -
GED
Jonesboro, AR11-1993
Skills
- Chemical handling
- Embalming procedures
- Sanitation management
- Documentation accuracy
- Service coordination
- Customer relationship management
Timeline
Embalmer/Licensed Funeral Director
Self-employeed
10.2025 - Current
Embalmer/Funeral Director
Howard Funeral Service Manila/leachville,Ar
04.2015 - 10.2025
Manager in Charge
Toombs Trade Service
05.2003 - 03.2015
Associate of Science - Funeral Service
Dallas Institute of Funeral Service
GED -
GED