Brock Gilliam
Harrison
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Reputation for reliability and adaptability, with a swift capacity to learn and apply new skills. Strong commitment to leveraging these qualities to drive student success and contribute to the growth of the school district.
Overview
7
7
years of professional experience
Work History
Digital Banking Specialist 2
Anstaff Bank
03.2024 - Current
- Provide customers with assistance for any online banking needs.
- This includes, Business online, retail online, consumer credit cards and business credit cards.
- Ran daily reports for different online banking programs
- Provide maintenance for consumer & business mobile banking profiles.
Customer Service Representative/Backup Supervisor
First National Bank of Fort Smith
09.2021 - 11.2023
- Open all new account types for customers.
- Had many sales discovery conversations with customers in order to identify which account types or services that would better suit the customer's needs.
- Also provide customers with any and all banking services that the company offers and help our team with critical decisions as a backup supervisor.
Resident Assistant
Williams Baptist University
08.2018 - 05.2021
- I handled all student needs within the dorm, whether that be maintenance requests, questions about the dorms, or just being someone to talk to.
Education
Bachelor of Science - Business Administration
Williams Baptist University
Walnut Ridge, AR05-2021
High School Diploma -
Green Forest High School
Green Forest, AR05-2017
Skills
- Financial product analysis
- Customer relationship management
- Banking operations
- Skilled in using Microsoft Office tools
Timeline
Digital Banking Specialist 2
Anstaff Bank
03.2024 - Current
Customer Service Representative/Backup Supervisor
First National Bank of Fort Smith
09.2021 - 11.2023
Resident Assistant
Williams Baptist University
08.2018 - 05.2021
Bachelor of Science - Business Administration
Williams Baptist University
High School Diploma -
Green Forest High School
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