Brooke Farrell
Cox Health
Omaha
1
Language
4
years of professional experience
Detail-oriented phlebotomist with expertise in venipuncture, infection control, and patient care. Committed to maintaining high accuracy in specimen handling and fostering a collaborative team environment.
Work History
Phlebotomist
2 Years 3 Months- Collect blood specimens using venipuncture and capillary techniques to ensure accurate testing.
- label samples in accordance with established protocols to maintain chain of custody.
- Educated patients on procedures, reinforcing safety measures and promoting understanding of the process.
- Mentored new staff on best practices in specimen collection and handling techniques to improve team efficiency.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Assistant Manager
1 Year 9 Months- Supervised daily store operations and confirmed compliance with company policies and procedures.
- Trained and mentored new team members on effective customer service techniques.
- Analyzed inventory levels and coordinated replenishment efforts to optimize stock availability.
- Resolved customer inquiries and concerns promptly to maintain high satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma
Skills
Venipuncture
Specimen collection order
Specimen handling
Infection control
Patient care
Clinical training
Critical thinking
Time management
Customer service
Cash management
Team motivation
Languages
English
Native or Bilingual
Timeline
Phlebotomist
Cox Health
05.2024 - CurrentRead More
Assistant Manager
Dollar General
08.2022 - 05.2024Read More
Harrison High School
High School Diploma
Read More