Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Browning

White Hall

Summary

Reliable Service Representative with background in customer service and sales. Gained valuable experience addressing customer inquiries, resolving complaints and promoting new products or services. Strengths include communication skills, problem-solving abilities, and commitment to customer satisfaction. Previous roles have shown significant improvement in customer engagement and overall client relations.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Treasury Management Services Representative

Relyance Bank
White Hall
03.2026 - Current
  • Educated clients on bank products and services to enhance understanding.
  • Handled customer complaints and provided effective solutions promptly.

Online Banking Representative

Relyance Bank
White Hall
05.2025 - 03.2026
  • Assisted customers with online banking inquiries and account management issues.
  • Educated clients on digital banking tools and services offered by the bank.

Online Banking Intern

Relyance Bank
White Hall
05.2024 - 08.2024
  • Assisted customers with account inquiries and transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Internal Audit Intern

Relyance Bank
White Hall
05.2023 - 08.2023
  • Analyzed financial statements to identify discrepancies and potential risks.
  • Assisted in conducting internal audits for compliance with banking regulations.
  • Collaborated with team members to prepare comprehensive audit reports.

Education

Bachelor of Science - Marketing

University of Arkansas
Fayetteville, AR
08.2021 - 05.2025

White Hall High School
White Hall, AR

Skills

  • Bank product knowledge
  • Digital banking tools
  • Compliance auditing
  • Financial analysis
  • Customer account management
  • Problem resolution
  • Attention to detail
  • Effective communication

Timeline

Treasury Management Services Representative

Relyance Bank
03.2026 - Current

Online Banking Representative

Relyance Bank
05.2025 - 03.2026

Online Banking Intern

Relyance Bank
05.2024 - 08.2024

Internal Audit Intern

Relyance Bank
05.2023 - 08.2023

Bachelor of Science - Marketing

University of Arkansas
08.2021 - 05.2025

White Hall High School
Brooklyn Browning