Brooklyn Lankford
Morrilton
Summary
Dynamic and dedicated professional with a strong background in customer service and hospitality, honed at Arkansas State Parks. Recognized for exceptional time management and administrative skills, I excel in fast-paced environments, ensuring guest satisfaction and safety. Proven ability to adapt quickly, contributing to team success while maintaining a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
Arkansas State Parks
2024.11 - Current
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Operated reservation software to manage bookings and update availability efficiently.
- Maintained cleanliness and organization of front desk area, ensuring welcoming environment for guests.
- Assisted with check-in and check-out processes, streamlining guest experiences during peak hours.
Lifeguard
Petit Jean State Park
2023.05 - 2025.08
- Monitored pool area to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted regular safety drills to prepare staff for emergency situations.
- Educated patrons on pool rules and safety procedures to enhance awareness.
- Performed CPR effectively, resulting in recognition with a life-saving award.
Petit Jean Coffee House
Stephenie Buckley
2023.09 - 2024.05
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Psychology
University of Arkansas Community Collage
Morrilton, AR2027-05
Associate of Arts - Psychology
University of Arkansas Community Collage
Morrilton, AR2027-05
Skills
- Time management
- Customer service
- Hospitality services
- Administrative skills
Timeline
Front Desk Clerk
Arkansas State Parks
2024.11 - Current
Petit Jean Coffee House
Stephenie Buckley
2023.09 - 2024.05
Lifeguard
Petit Jean State Park
2023.05 - 2025.08
Associate of Arts - Psychology
University of Arkansas Community Collage
Associate of Arts - Psychology
University of Arkansas Community Collage