Bruna Vitória Pereira Lima
Content Moderator
Buenos Aires,C
Summary
Content Moderator with 2 years experience. Skilled in flagging policy violations and improving user experience. Ability to adapt to work guidelines adjustments. Dedicated to building safe online communities. Basic knowledge in online funnels and marketing.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Content Moderator
Gientech-Pactera Systems
Remote
10.2022 - Current
- Analyze and classify over 390 daily live streams on Kwai app into specific categories, subcategories, and quality levels based on established guidelines.
- Identify and promptly report inappropriate or policy-violating content, including nudity.
- Developed keen understanding of user behavior patterns and community dynamics.
- Provide feedback and suggestions to optimize content categorization and moderation strategies.
- Demonstrate resilience and attention to detail when handling sensitive or disturbing content.
- Collaborate effectively with team members across multiple time zones, fostering open communication.
- Suggested improvements to content to enhance quality and accuracy.
- Managed high-volume workloads effectively, ensuring all deadlines were met without compromising quality of reviews.
- Consistently met or exceeded performance metrics related to content review speed, accuracy, and volume handled.
Instagram Growth Operations Specialist
Freelance
03.2024 - Current
- Manage Instagram growth operations for service providers and coaches
- Funnel Instagram followers to community platforms like Skool
- Assist clients in monetizing their online communities through membership subscriptions
- Develop strategies to drive engagement and nurture meaningful connections
- Creating Zapier and ManyChat automations for online creators funnels.
Lead Generation Specialist
NSF Consulting
06.2023 - 12.2023
- Conducted lead generation and appointment setting activities
- Developed extensive knowledge of products and services to better assist customers.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Managed CRM system and ensured seamless tracking and follow up
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Education
High School Diploma -
Adventist High School
Florianópolis, Brazil 01.2017 - 12.2019
Skills
Content Analysis & Categorization
Timeline
Instagram Growth Operations Specialist
Freelance
03.2024 - Current
Lead Generation Specialist
NSF Consulting
06.2023 - 12.2023
Content Moderator
Gientech-Pactera Systems
10.2022 - Current
High School Diploma -
Adventist High School
01.2017 - 12.2019
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