Brynne Webb
Springdale
Summary
Detail-oriented and dependable senior Communication major at the University of Arkansas, with 4+ years of experience in customer service, inventory coordination, and team leadership. Proven strengths in organization, behind-the-scenes operations, and team support. Recognized for excellent communication, punctuality, and follow-through. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Associate / Shoe Stockroom
Dillards
Rogers
03.2023 - Current
- Work 30- 40 hours per week while maintaining academic coursework
- Keep the shoe stockroom highly organized and efficient
- Assist with inventory tracking and stock management
- Conduct weekly audits of the sales floor to ensure compliance and visual accuracy
- Provide excellent customer support, including merchandise wrapping
- Support visual display updates and floor moves
- Selected as Employee of the Quarter
Team Lead
LOFT
Rogers
03.2022 - 08.2022
- Opened and closed the store, handled deposits, and managed cash drawers
- Fulfilled and processed online orders; supported associates with difficult returns
- Led visual merchandising for the Petite section, including signage and seasonal resets
Supervisor
Hounds Hideaway
Rogers
02.2020 - 04.2021
- Supervised pack leaders and coordinated care for 40+ boarding dogs
- Prepped meals, set up boarding rooms, and ensured enrichment services were delivered
- Communicated with pet owners about vaccines and dog progress
- Organized group photos and implemented structured rest days
Education
Bachelor of Arts - Communication
University of Arkansas
Fayetteville05.2026
Skills
- Stockroom Organization
- Visual Merchandising & Shoe sales floor Auditing
- Written & Verbal Communication
- Time Management & Reliability
- Team Collaboration & Leadership
- Effective communication
- Visual merchandising
- Inventory management
Timeline
Customer Service Associate / Shoe Stockroom
Dillards
03.2023 - Current
Team Lead
LOFT
03.2022 - 08.2022
Supervisor
Hounds Hideaway
02.2020 - 04.2021
Bachelor of Arts - Communication
University of Arkansas
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