Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryttanie Raleigh

Mulberry

Summary

Compassionate Medical Call Center Representative known for high productivity and efficient task completion. Specialize in patient communication, medical terminology comprehension, and electronic health records management. Excel in empathy, active listening, and problem-solving to enhance customer satisfaction and support healthcare teams.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification

Work History

Food Service Worker

Genos pizza
Alma
03.2025 - 11.2025
  • Food prep
  • Customer service
  • Assisted with food preparation and ensured ingredient freshness daily.
  • Handled customer orders and provided excellent service during peak hours.
  • Maintained cleanliness and organization of kitchen and dining areas consistently.
  • Collaborated with team members to streamline workflow during busy shifts.
  • Followed health and safety guidelines to ensure a safe working environment.

Preschool Teacher's Assistant

Marvin primary preschool
Mulberry
08.2023 - 03.2024
  • Assisted lead teacher in daily classroom activities and lesson planning.
  • Engaged children in educational play to promote social and cognitive skills.
  • Supported individual learning needs by providing personalized attention to students.

Call Center

Pro care innovations
Fort Smith
08.2021 - 02.2022
  • Maintained up-to-date knowledge of industry trends related to call center operations and technology.
  • Oversaw the daily operations of a call center, including monitoring and evaluating employee performance.
  • Managed daily operations of the call center team.

Medical Assistant

Whitaker pediatrics
Fort Smith
08.2020 - 11.2020
  • Assisted healthcare providers during patient examinations and procedures.
  • Maintained accurate patient records and updated medical histories.
  • Administered vaccinations and collected laboratory samples as needed.

Education

Crawford County Adult Education
Van Buren, Arkansa

Skills

  • Food safety
  • Customer service
  • Team collaboration
  • Lesson planning

Certification

  • CCMA exp2024

Timeline

Food Service Worker

Genos pizza
03.2025 - 11.2025

Preschool Teacher's Assistant

Marvin primary preschool
08.2023 - 03.2024

Call Center

Pro care innovations
08.2021 - 02.2022

Medical Assistant

Whitaker pediatrics
08.2020 - 11.2020

Crawford County Adult Education
Bryttanie Raleigh