Seasoned Business Analyst offering 10 years of Pharmaceutical, Retail, Software and Oil&Gas industry success. Expert on business and systems requirements, user acceptance testing and end-user training.
Certified Scrum master. Also experienced in SAP. SQL/Oracle.
Know many programming languages as C++, C#, Visual.Net, Python just for understand when I work with developers
Some tools I use: MS Project. Visio. TFS. Toad for Oracle Databases.
Some tools used: Power BI, Visio, Sql Server.
I have performed this job while working at Telefonica as BA.
"SAP Tiendas" Project: Integration of Oxlog logistics system with SAP and Amdocs CRM through ESB Technology
Designing and developing interfaces for Telecom and Telefonica
Functional analysis
Working in Linux enviroment. Using Git, Maven, Confluence, Stash
Coordinating Software and IT Areas
Personnel in charge: 2
Solved many SAP problems
Implemented a ticket platform (GLPI) to manage the request from all the employees
Deal with suppliers (printers and mobile telephony most of them)
Level 2 and 3 incident resolution
Administration of database ( stored-procedures modifiations, tables,etc)
Implementing solutions on the company's ERP ( Microsoft Dynamics Great Plains) and the branc office system version.
Implementing solutions on logistics system (Saad)
Ecommerce system administration (Magento)
Active Directory management, Fileserver, Domain Controller, Exchange server. BES. Networking, security. Central telephone. Daily information backup. Virtualization
Implementation of the Bipoint system. generation of commercial, financial and logistical reports in SQL Server
Improvement of DTS processes
Fixing bugs on Javascript and C#
Project: IFocus System for Janssen Cilag México
Development of an economic and financial budget management system.
Integration with SAP (Biztalk Server).
Data analysis
Certified Scrum Master
Certified Scrum Master