Caitlin Schafer
Little Rock
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
3
3
years of professional experience
Work History
Sales Lead/Key Holder
Loft for Ann Taylor
10.2023 - Current
- Open/close store, assist customers, clean fitting rooms, organize the store, responsible for completing orders, responsible for selling credit cards, complete shipment weekly, responsible for setting up floor sets, responsible for dressing mannequins, complete the tasks for the day, check out customers, make sure customers leave satisfied, complete all the closing paperwork at night before leaving
Veterinary Receptionist
little rock veterinary clinic
01.2023 - 09.2023
- Interact with clients and their pets in a professional and friendly manner, schedule appointments, maintain accurate records of patient information, answer phone calls, respond to emails, and assist with client inquiries, process payments, handle billing, maintain the cleanliness of the front desk area, assist veterinarians and veterinary technicians with administrative tasks as needed
Assistant Store Manager
Scrubs & Beyond
12.2022 - 08.2023
- Responsible for contacting vendors to see the items in stock, communicating thoroughly with my store manager to make sure everything gets completed correctly, outstanding customer service skills, gather feedback from customers to improve, responsible for organizing tasks associates to complete, training new hires, responsible for creating special orders for customers, responsible for communicating with hospitals in our area to assist them with ordering through us for their employees, customer service representative, communicating with other stores in our company to ensure them that we have an item available that we can transfer to them, complete and organize transfers for other stores in our company, organize interviewing individuals
Assistant Manager
Cato Fasions
08.2022 - 10.2022
- Responsible for opening and closing the store, count the register and have the amount of $300.00 every morning and night in the register, complete paperwork every morning, take our bank deposit to the bank and get a verification slip from it and then go into our system and have it verified there, night time we gather our deposit for the day and write it down on our bank deposit bag, count the registers down, collect and organize our receipts from the day and separate them into the right groups (exchanges, returns, etc.), organize the store so it was looked neat for the person opening, take the trash out and vacuum for the night, go into the back office on the computer and get our totals for the day & write them down for the morning person, go into our system and close the store and turn the lights all off and leave for the night, responsible for greeting everyone coming in the store (good morning, good afternoon, good evening), make sure all customers are having a wonderful time & ask if they need any help with anything, just make all customers feel welcomed and make sure they are taken care of while they're in the store, stick by the customers' side until they were done shopping for the day, complete sensor checking every Thursday and make sure that everything was tagged, complete shipment every week
Retail Sales Associate
Lucky Brand
09.2020 - 10.2021
- Greeting customers as they come in the store, trying to help them find whatever they need in the store that works out for them, making sure they're comfortable and completely satisfied with everything, suggesting a few items to them that could possibly match what they're looking for, mopping and dusting and keeping the store clean and neat, counting up the register every morning and night and making sure we had the correct amount, opening and closing, making sure the shipment was done on time
Education
High school diploma - None
Benton High School
Benton, AR05.2021
Skills
- Customer service
- Positive attitude
- Communication
- Great work ethic
- Critical thinking
- Cash handling
- Flexibility
- Coachable
- Time management
- Teamwork
- Multitasker
- attention to detail
- Leardership
- Organization
Timeline
Sales Lead/Key Holder
Loft for Ann Taylor
10.2023 - Current
Veterinary Receptionist
little rock veterinary clinic
01.2023 - 09.2023
Assistant Store Manager
Scrubs & Beyond
12.2022 - 08.2023
Assistant Manager
Cato Fasions
08.2022 - 10.2022
Retail Sales Associate
Lucky Brand
09.2020 - 10.2021
High school diploma - None
Benton High School
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