Calinda Green
Farmington
Summary
Dynamic Agency Director at Addus Homecare Corp with a proven track record in operational planning and team management. Enhanced client satisfaction through strategic initiatives and staff training, while ensuring compliance with regulatory standards. Recognized for fostering a positive work culture and implementing effective solutions to improve service delivery and operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Agency Director
Addus Homecare Corp
11.2023 - Current
- Developed strategic initiatives to enhance service delivery and client satisfaction.
- Oversaw daily operations, ensuring compliance with regulatory standards and company policies.
- Implemented staff training programs to improve team performance and client care quality.
- Collaborated with stakeholders to identify opportunities for operational efficiency improvements.
- Assessed risks and implemented measures to mitigate potential negative impacts on agency performance.
- Oversaw daily operations, maintaining a smooth workflow and meeting organizational objectives consistently.
- Inspired staff through effective communication and leadership skills, fostering a positive work culture.
Patient Care Manager
Elite Home Health Care
09.2021 - 11.2023
- Coordinated patient care plans to enhance service delivery and improve patient outcomes.
- Collaborated with interdisciplinary teams to streamline communication and improve patient satisfaction.
- Assisted in quality assurance initiatives, identifying areas for process improvements and implementing solutions.
- Managed conflict resolution effectively among staff and patients, promoting a supportive environment.
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
- Collaborated with physicians and other healthcare professionals to develop comprehensive treatment plans for patients.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Increased patient safety by enforcing strict infection control measures and monitoring adherence to protocols.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Addressed family concerns promptly by collaborating closely with support services such as social workers or financial counselors.
- Reduced readmission rates through diligent discharge planning and thorough patient education on self-care practices.
- Developed training materials for new staff, fostering a culture of continuous learning.
- Monitored compliance with healthcare regulations, ensuring adherence to best practices.
Radiation Oncology Registered Nurse
Highlands Oncology Group
07.2011 - 07.2021
- Monitored patient responses to treatment, adjusting care plans as necessary to ensure optimal outcomes.
- Educated patients and families on radiation procedures, side effects, and post-treatment care for enhanced understanding.
- Mentored junior nursing staff on best practices in radiation oncology, fostering a supportive learning environment.
- Participated in ongoing professional development initiatives, enhancing skills in advanced radiation oncology techniques.
- Developed and facilitated educational programs for patients, families, and caregivers in order to improve understanding of radiation therapy processes and promote informed decisionmaking.
- Maintained accurate medical records to track patient progress, document treatments administered, and monitor trends in response to therapy over time.
- Reduced the risk of complications by closely monitoring patients for side effects and adverse reactions throughout their course of treatment.
- Collaborated with research teams participating in clinical trials, contributing valuable insight from a nursing perspective while also gaining experience with cutting-edge treatment approaches.
- Provided emotional support for patients undergoing radiation therapy, helping them cope with the challenges associated with cancer diagnosis and treatment.
- Educated patients on post-treatment care instructions, ensuring adherence to guidelines for managing potential side effects and promoting overall wellbeing.
- Optimized patient comfort during treatments by providing thorough explanations, answering questions, and addressing concerns.
Director of Nursing Services
Northhills Lifecare and Rehab
04.2006 - 01.2010
- Led nursing staff in implementing evidence-based practices to enhance patient care quality.
- Developed and executed strategic plans for nursing services aligned with organizational goals.
- Oversaw compliance with regulatory standards, ensuring high-quality patient safety protocols.
- Mentored nursing leadership team, fostering professional development and improving retention rates.
- Collaborated with interdisciplinary teams to optimize patient outcomes through coordinated care initiatives.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Increased compliance with regulatory standards through regular audits and ongoing process improvements.
- Optimized nurse scheduling processes to ensure adequate staffing levels without compromising on quality of care or employee wellbeing.
- Streamlined workflow processes to reduce patient wait times and increase throughput.
- Planned and assigned workload to 30-person nursing staff to direct patient care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Education
Associate of Applied Science - Registered Nurse
Jefferson School of Nursing
Pine Bluff, AR12-1998
Bachelor of Science - Sociology
Henderson State University
Arkadelphia, AR05-1996
Skills
- Customer relations
- Administering budgets
- Team management
- Operational planning
- Creative direction
- Team direction
- Business planning
- Budget oversight
- Human resources
- Client relationship
- Reporting compliance
- Relationship building
- Operations management
- Staff training
- Staff development
- Marketing management
- Agency operations
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Organizational skills
- Team leadership
- Active listening
- Effective communication
Accomplishments
Completed Certified Nurse Executive Training December 2008
Certification
Boy Scouts of America: Wood Badge Certification, District Award of Merit, Roundtable Commissioner, District Commissioner, Camp Director
Timeline
Agency Director
Addus Homecare Corp
11.2023 - Current
Patient Care Manager
Elite Home Health Care
09.2021 - 11.2023
Radiation Oncology Registered Nurse
Highlands Oncology Group
07.2011 - 07.2021
Director of Nursing Services
Northhills Lifecare and Rehab
04.2006 - 01.2010
Associate of Applied Science - Registered Nurse
Jefferson School of Nursing
Bachelor of Science - Sociology
Henderson State University
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