Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Earp McCaslin

Springdale

Summary

Customer-focused logistics and business professional with 10+ years of experience in transportation, brokerage, and market development. Proven ability to build lasting client relationships, streamline operations, and drive sales growth. Adept at problem-solving under pressure, leading cross-functional teams, and implementing strategies that enhance efficiency and profitability. Seeking a leadership role in logistics or operations management to apply strong background in customer service, sales, and business strategy.

Overview

5
5
years of professional experience

Work History

Customer Experience Representative

JB Hunt
12.2024 - Current
  • Manage key customer accounts to ensure satisfaction and retention.
  • Coordinate and optimize load planning to improve transit times and reduce costs.
  • Lead monthly client meetings to address performance, needs, and future growth opportunities.
  • Contributed to quarterly and annual bid processes, supporting multi-million-dollar contracts.

Broker

JB Hunt
04.2022 - 12.2024
  • Oversaw freight brokerage operations, managing trucks and load sales across the U.S.
  • Negotiated and quoted lanes to maximize profitability while maintaining service quality.
  • Resolved escalated issues between customers, carriers, and internal teams to minimize disruptions.
  • Built strong partnerships with 3PL companies and independent owner/operators.
  • Ensured all operations complied with D.O.T. guidelines, reducing compliance risks.

Market Coordinator

Bite Squad/Waitr
04.2020 - 04.2022
  • Successfully launched the Siloam Springs market in 2020, expanding regional presence.
  • Onboarded and trained 50+ restaurants on the platform, improving order efficiency and adoption.
  • Drove customer engagement through marketing events and business canvassing.
  • Delivered sales presentations and walkthroughs to help restaurants optimize menus and tools.
  • Maintained and supported restaurant equipment, ensuring operational readiness.

Education

High School Diploma -

Har-Ber High School
Springdale, AR
05.2014

Skills

  • Business & Operations: Logistics Brokerage, Planning & Coordination, Financial Transactions
  • Customer & Sales: Client Relationship Management, Sales & Marketing, Customer Service Excellence
  • Technical: Microsoft Office (Word, Excel, PowerPoint), Data Analysis
  • Professional Strengths: Leadership, Adaptability, Conflict Resolution, Learning Agility

Timeline

Customer Experience Representative

JB Hunt
12.2024 - Current

Broker

JB Hunt
04.2022 - 12.2024

Market Coordinator

Bite Squad/Waitr
04.2020 - 04.2022

High School Diploma -

Har-Ber High School

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Cameron Earp McCaslin