Cameron Earp McCaslin
Springdale,AR
Summary
Customer-focused logistics and business professional with 5+ years of experience in transportation, brokerage, and market development. Proven ability to build lasting client relationships, streamline operations, and drive sales growth. Adept at problem-solving under pressure, leading cross-functional teams, and implementing strategies that enhance efficiency and profitability. Seeking a leadership role in logistics or operations management to apply strong background in customer service, sales, and business strategy.
Overview
6
6
years of professional experience
Work History
Managed Logistics
JB Hunt Transportation
01.2025 - 07.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed customer transportation business from production to plant to warehouses.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Customer Experience Representative
JB Hunt
12.2024 - 07.2025
- Manage key customer accounts to ensure satisfaction and retention.
- Coordinate and optimize load planning to improve transit times and reduce costs.
- Lead monthly client meetings to address performance, needs, and future growth opportunities.
- Contributed to quarterly and annual bid processes, supporting multi-million-dollar contracts.
- Developed training materials to support staff in delivering exceptional service experiences.
- Analyzed customer feedback data to identify trends and recommend process enhancements.
- Established a positive work environment that encouraged collaboration and teamwork among staff members for optimal results.
- Increased repeat business with exceptional follow-up efforts that nurtured ongoing relationships with customers.
- Analyzed customer feedback data, identifying areas for improvement and implementing necessary changes.
Broker
JB Hunt
04.2022 - 12.2024
- Oversaw freight brokerage operations, managing trucks and load sales across the U.S.
- Negotiated and quoted lanes to maximize profitability while maintaining service quality.
- Resolved escalated issues between customers, carriers, and internal teams to minimize disruptions.
- Built strong partnerships with 3PL companies and independent owner/operators.
- Ensured all operations complied with D.O.T. guidelines, reducing compliance risks.
Market Coordinator
Bite Squad/Waitr
04.2020 - 04.2022
- Successfully launched the Siloam Springs market in 2020, expanding regional presence.
- Onboarded and trained 50+ restaurants on the platform, improving order efficiency and adoption.
- Drove customer engagement through marketing events and business canvassing.
- Delivered sales presentations and walkthroughs to help restaurants optimize menus and tools.
- Maintained and supported restaurant equipment, ensuring operational readiness.
Education
High School Diploma -
Har-Ber High School
Springdale, AR05-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Timeline
Managed Logistics
JB Hunt Transportation
01.2025 - 07.2026
Customer Experience Representative
JB Hunt
12.2024 - 07.2025
Broker
JB Hunt
04.2022 - 12.2024
Market Coordinator
Bite Squad/Waitr
04.2020 - 04.2022
High School Diploma -
Har-Ber High School