Camilo Molina
Belen de Escobar
Summary
CX & HR + DEIB Advocate + Data Analyst
Resourceful manager offering a history of success in coordinating and monitoring operations across various departments. An inspiring DEIB leader and problem solver dedicated to streamlining operations to decrease losses and promote organizational efficiency. Highly committed with a hardworking mentality to maintain the quality of services and products, a wide range of life experience, and a global mentality.
An Argentine and Italian citizen with a strong accident recovery and resilient background.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Success Associate
PowerToFly
Buenos Aires, C
10.2021 - 05.2023
- Developed tailored solutions for clients based on their unique needs, fostering long-term relationships and loyalty under high QA standards.
- Enhanced B2B and B&C retention through personalized follow-up and proactive outreach initiatives.
- Updated account information to maintain customer records
Professor in Tourism & Thesis Worksh
University Of Belgrano
08.2016 - 03.2023
- Shifted between informal and formal methods of teaching to create multi-layered web of learning, incorporating experiments, practical activities, discussions, and projects into lessons.
- Improved student retention rates through proactive communication and support.
Franchise Manager
Mundo Salad
01.2017 - 08.2018
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new Buenos Aires store.
- Enhanced franchisee satisfaction with regular communication and support initiatives.
Business Research Analyst
JP Morgan & Chase
09.2011 - 11.2014
- Enhanced business decision-making by conducting thorough market research and analysis.
- Supported strategic planning initiatives through insightful industry trend identification and assessment.
- Analyzed metrics to identify effect-cause relationships between financial outcomes and marketed actions, raising profitability 25%
Sales Executive
Lambertini Representaciones In Tourism
05.2007 - 01.2009
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently by 15% through diligent prospecting and tailored product presentations.
- Evaluated costs against expected market price points and set structures to achieve profit targets
Education
Bachelor of Science - Psychology
Universitat Carlemany
Andorra10.2024
Master of Science - Education
Universidad Europea Del Atlántico
Spain03.2022
BBA - Hotel Management, Argentina
Universidad De Belgrano
Buenos Aires, Argentina12.2019
High School Diploma -
Washington School
Buenos Aires, Argentina12.2002
Skills
Efficiency and Accuracy
- MS Office
- Google Drive
- Google Analytics
- Google Looker
Agile Workflow
- Search Engine Optimization
- Slack
- Asana
Design Development
- Canva
- CorelDraw
- RebelMouse
- Moodle
Web Development Projects
- CSS
- HTML5
- MySQL
- PHP
Business Intelligence Analysis
- CapitalIQ
- Thomson Reuters
- Bloomberg
- Factiva
Personal Skills
- Yoga Teacher Training: 200 Hours, Bihar
School of Yoga, Yoga Alliance Certified - Writing and redaction
- Disability in right hemiparesis
Work References
- PowerToFly
Kristina Teppo – Manager of Customer Success
(+52-1) 33 2224 1590
- Universidad De Belgrano
José Luis Feijóo – Hospitality, Tourism & Gastronomy Director
(+54-11) 4788 5400
- J.P. Morgan & Chase
Inés DeLarrechea – Vice President
(+54-11) 5235 2245
Languages
Spanish
Native language
English
Proficient
C2
Portuguese
Advanced
C1
French
Intermediate
B1
Italian
Elementary
A2
Certification
- Emotional Intelligence Diploma (UTN) 2023
- Internationalization Of Higher Education Diploma (UB) 2022
- Full-Stack Developer Diploma (UTN) 2022
- Advanced Google Analytics (Google) 2022-2025
- Introduction To Google Looker (Google) 2022-2025
- Virtual Teaching Environments Diploma (UB) 2020
- Hotel Management Cerification (École Vatel) 2004 – 2007
Accomplishments
Cultural Transformations and their Impacts on Human Processes
Published: Perspectivas: Revista Científica De La Universidad De Belgrano – Vol. 4 Núm. 2 (2021), Buenos Aires, Argentina.
URL: https://revistas.ub.edu.ar/index.php/Perspectivas/article/view/128
Timeline
Customer Success Associate
PowerToFly
10.2021 - 05.2023
Franchise Manager
Mundo Salad
01.2017 - 08.2018
Professor in Tourism & Thesis Worksh
University Of Belgrano
08.2016 - 03.2023
Business Research Analyst
JP Morgan & Chase
09.2011 - 11.2014
Sales Executive
Lambertini Representaciones In Tourism
05.2007 - 01.2009
Bachelor of Science - Psychology
Universitat Carlemany
Master of Science - Education
Universidad Europea Del Atlántico
BBA - Hotel Management, Argentina
Universidad De Belgrano
High School Diploma -
Washington School
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