Candela Rumbo
New Zealand
Summary
A professional individual with over five years of experience applying Business needs Analysis, Process Improvement and problem-solving abilities in different kind of Industries. Well organized and attentive to details seeking a full time and remote position that offers professional challenges.
Overview
10
10
years of professional experience
Work History
Cafe Manager and Barista
Aye Empanadas And More
03.2022 - 01.2023
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service - Front of House
Nolita
02.2022 - Current
- Receive and welcoming customers.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Reset tables between guests and Processed orders and sent to kitchen team
Cellar Hand
Giesen Winery, Pernod Ricard Winemakers, Matua
02.2020 - 04.2023
- Received grapes and processed to aim everyday goals
- Manual handling, transferring wine by Processing equipment, forklift driver, truck receiver, analysis of improvements, resolve problems affecting process performance.
- Kept operations in compliance with company, safety and legal requirements.
Process Analyst
Fravega
01.2017 - 01.2018
- Working for a Company specialized in retail of electronic products and home appliance products in general, analyzed the actual processes in logistic, production, IT, CRM solutions, financial and more.
- Team working to implement actionable process improvements and changes.
- Met with stakeholders to understand their needs and requirements documentation.
- Workshops facilitation.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Assistant Project Manager
Macro Bank
05.2016 - 01.2017
- Attended to different area's requests to understand their needs, when opening New Branches.
- Prepared Project communications, reports and documents to ensure smooth operations in the second largest domestically-owned private bank in Argentina.
- Analyzed data to identify opportunities for improvement.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Senior Process and New Technologies Analyst
Fibercorp
07.2015 - 05.2016
- Reviewed processes, identifying areas that required improvement and implement solutions in a company leader in technology solutions for private companies and public organizations.
- Process flow designed by Microsoft Visio and Bizagi Modeler.
- Met with clients to understand business requirements, perform analysis and translate technical requirements.
- Software testing and communication with Developers and Engineers to find solutions.
Junior Process Consultant
Target Minds Consulting
10.2013 - 07.2015
- Designed process models for a state-owned coal miner company to provide clear and understandable tools for presenting complex business processes to workers.
- Traveled to off-site meetings, Identified and resolved process issues to encourage smoother procedures and more efficient workflow.
- Workshops facilitation
Education
Industrial Engineer
National University of La Plata
Buenos Aires12.2014
Energy Efficiency Leaders Training Program
ITBA
Buenos Aires11.2015
Course - General English
Christchurch College English Language
Christchurch, New Zealand 12.2021
Skills
- MS Office
- Self management
- Analytical Thinking
- Communication
- Customer Service
- Attention to Detail
Timeline
Cafe Manager and Barista
Aye Empanadas And More
03.2022 - 01.2023
Customer Service - Front of House
Nolita
02.2022 - Current
Cellar Hand
Giesen Winery, Pernod Ricard Winemakers, Matua
02.2020 - 04.2023
Process Analyst
Fravega
01.2017 - 01.2018
Assistant Project Manager
Macro Bank
05.2016 - 01.2017
Senior Process and New Technologies Analyst
Fibercorp
07.2015 - 05.2016
Junior Process Consultant
Target Minds Consulting
10.2013 - 07.2015
Industrial Engineer
National University of La Plata
Energy Efficiency Leaders Training Program
ITBA
Course - General English
Christchurch College English Language
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