CARA DAVIDSON
Conway
Summary
Dynamic professional with extensive experience at Loomis Armored US, excelling in cash operations and staff supervision. Proven problem solver with a keen attention to detail, ensuring compliance and security. Adept in customer service, effectively resolving conflicts and enhancing client satisfaction. Proficient in Microsoft Office, driving operational efficiency and team productivity.
Overview
9
9
years of professional experience
Work History
CMS Lead
Loomis Armored US
Little Rock
10.2023 - Current
- Supervise the daily cash operations and staff.
- Ensuring the accurate processing of cash, coin, and ATM deposits for banking and commercial clients.
- Monitor performance, provide feedback, and train personnel to ensure productivity and adherence to procedures.
- Quickly and accurately resolve any out-of-balance conditions or other discrepancies with customers.
- Enforce company policies, industry standards, and audit requirements for the security of the funds.
ABM Lead
ABM Aviation
Little Rock
06.2023 - 10.2023
- Managed 6 to 7 agents to ensure efficient service delivery.
- Provided wheelchairs for elderly passengers from curbside to airline gates.
- Assisted passengers from airplanes to luggage terminals and vehicles.
Manager
Nothing Bundt Cakes
Little Rock
08.2016 - 04.2023
- Managed the girls in the front of the store, making sure that everything got done properly and that we had no complaints from any customers.
- Helped manage the back of the house with a frosters and sometimes the bakers.
- Assisted with conflicts in the back of the house and also in the front.
- Dealt with customers who needed a refund or didn't exactly like the product that they had bought.
Education
CNA - CNA
Arkansas Career Training Institute
Hot Springs, AR08-2009
Highschool -
Homeschooled
Little Rock, AR01.2007
Skills
- Problem solving
- Customer service
- Time management and organization
- Attention to detail
- Microsoft Office
- Staff supervision
- Customer refunds
- Conflict resolution
- Policy enforcement
- Personnel training
- Performance monitoring
- Workforce management
Timeline
CMS Lead
Loomis Armored US
10.2023 - Current
ABM Lead
ABM Aviation
06.2023 - 10.2023
Manager
Nothing Bundt Cakes
08.2016 - 04.2023
CNA - CNA
Arkansas Career Training Institute
Highschool -
Homeschooled