Carley Phillips
Conway
Summary
Resourceful marketing professional with experience in collaborative team settings. Strengths include creativity, strategic planning, and execution of successful marketing campaigns. Demonstrated ability to increase brand visibility as well as foster consumer engagement and loyalty. Committed to maintaining knowledge of current market trends to provide innovative solutions for business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Intern
UCA Athletics Marketing Department
08.2023 - Current
- Assisted in various tasks within part-time work-study role, enhancing skills and contributing to team objectives.
- Assisted in managing social media accounts to enhance online presence. Supported content creation and scheduling to engage target audiences. Monitored social media interactions to provide timely responses.
Marketing Team Member, Social Media Manager
Clark Financial Group
11.2024 - 05.2025
- Executed diverse marketing strategies and campaigns to enhance brand visibility.
- Managed and executed social media page creation and operations.
- Facilitated collaboration and productivity in a remote work environment.
- Employed Excel to streamline data management processes and enhance reporting accuracy.
- Assisted in gathering consumer insights through surveys and focus groups. Supported analysis of consumer behavior trends to inform product development. Contributed to the preparation of reports summarizing research findings.
Server
Olive Garden
07.2025 - Current
- Delivered exceptional customer service in high-pressure environments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, enhancing overall guest experience.
- Trained new servers on menu items, service standards, and POS systems.
- Implemented best practices for cleanliness and organization throughout dining area.
- Resolved customer complaints swiftly, ensuring satisfaction and repeat business.
- Developed strong relationships with regular patrons to encourage loyalty.
Restaurant Hostess
Big Cedar Lodge
04.2024 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation systems to optimize seating efficiency and guest flow.
- Coordinated with kitchen and wait staff to communicate special requests effectively.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Handling to-go orders
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Pet Care Provider
Professional Pet Care
09.2022 - 08.2024
- Taking care of pets
- Misc. Cleaning duties
- Cashier
Childcare Provider
Childcare
03.2024 - 03.2024
- Spring Break program
Education
Diploma -
Harrison High School
Harrison, AR2022-23 -
Boone County Youth Leadership
Currently enrolled - Junior
University of Central Arkansas
Conway, AR05-2027
Skills
- Leadership
- Marketing and Publication
- Customer Service
- Social Media Marketing
- Microsoft Office
- Data Entry
- Influencer outreach
- Brand building
- Competitive analysis
- Direct mail campaigns
- Cash handling
- Strong work ethic
- Sales expertise
- Team collaboration
Certification
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excell
- Adobe Photoshop
Timeline
Server
Olive Garden
07.2025 - Current
Marketing Team Member, Social Media Manager
Clark Financial Group
11.2024 - 05.2025
Restaurant Hostess
Big Cedar Lodge
04.2024 - Current
Childcare Provider
Childcare
03.2024 - 03.2024
Marketing Intern
UCA Athletics Marketing Department
08.2023 - Current
Pet Care Provider
Professional Pet Care
09.2022 - 08.2024
2022-23 -
Boone County Youth Leadership
Diploma -
Harrison High School
Currently enrolled - Junior
University of Central Arkansas
References
References available upon request.
Accomplishments
- Place top 2 for Marketing, FBLA Regional
- CTE Certified
- Tshirt Design for School Organizations
- 1st Place Publication Design, FBLA Regional
- FBLA President, 2022-2023
- Created and Runs Social Media Pages for Clark Financial Group
- Honors Society Member, 11/24/23
Mailingaddress
1200 Covington Way, Apt 2105 Conway AR 72034