Carlos Federico Astudillo
Salta,A
Summary
As a Software assessor one is in charge of making all the proper installation that any customer may require. With all the patience it needs as one never knows what will it be found in somebody else´s computer.
Always ready to come up with a prompt answer as problems with software correct functioning are always popping up along the way.
Overview
17
17
years of professional experience
5
5
Languages
Work History
Software Assessor
Self-employed
08.2020 - Current
- Documented condition and special features to provide accurate estimations.
- Conducted field inspections to verify property characteristics, noting discrepancies between actual conditions and reported information for accurate assessments.
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of assessment process.
- Being used to multi tasking like dealing with 10 customers simultaneously is quite normal.
Hostel Manager
AndinoBnB
01.2020 - 02.2024
- Monitored customer feedback regularly and implemented necessary changes based on suggestions, ensuring continuous improvement in guest satisfaction levels.
- Provided exceptional leadership as Hostel Manager by fostering teamwork amongst staff members and consistently prioritizing guest satisfaction.
- Maintained high level of cleanliness and safety throughout the hostel, resulting in positive reviews from guests.
- Improved communication among team members by implementing regular meetings and open channels for sharing concerns or ideas.
- Negotiated favorable contracts with suppliers that resulted in cost savings without compromising on quality or service.
- Boosted online presence through social media marketing efforts, generating more bookings from digital platforms.
- Monitored employee performance and conducted regular evaluations to help improve customer service, boosting overall satisfaction ratings 87%.
- Communicated with customers to address complaints, find solutions to problems and welcome guests into facility.
- Collaborated with maintenance teams to address any repair needs promptly, minimizing disruptions to guests'' experiences.
- Organized engaging activities and events for guests, fostering a sense of community within the hostel.
- Managed budgets and expenses and analyzed and interpreted financial information to monitor sales and profits.
- Implemented cost-saving measures while maintaining quality standards, reducing overall expenses.
- Developed strong relationships with local businesses for cross-promotion and increased revenue.
- Conducted regular staff training sessions for superior customer service skills and hostel knowledge.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Planned and executed marketing activities to improve property brand and increase revenue.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Fostered safe lodging environment with reliable and effective security services.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
Team Leader in a Moving Company
MUdanzas Lorenzana
04.2011 - 03.2015
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored and guided employees to foster proper completion of assigned duties.
- Held weekly team meetings to inform team members on company news and updates.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
PR Person
VAgalume Bar Madrid
08.2007 - 08.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Education
Language Teacher - Language Arts Teacher Education
Instituto Franklin, Instituto Lenguas Vivas
Salta02.2017
High School Diploma -
Colegio Belgrano, Escuela NOrmal
Salta11.2004
Skills
- Database Management
- Records Maintenance
- Assertiveness
- Excellent at getting on well with people
- Flexible and Adaptable
- Multitasking Abilities
- Problem Resolution
Languages
Spanish
Native language
English
Proficient
C2
Portuguese
Upper intermediate
B2
French
Elementary
A2
Greek
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Software Assessor
Self-employed
08.2020 - Current
Hostel Manager
AndinoBnB
01.2020 - 02.2024
Team Leader in a Moving Company
MUdanzas Lorenzana
04.2011 - 03.2015
PR Person
VAgalume Bar Madrid
08.2007 - 08.2009
Language Teacher - Language Arts Teacher Education
Instituto Franklin, Instituto Lenguas Vivas
High School Diploma -
Colegio Belgrano, Escuela NOrmal
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