Carmen Clarke
Bentonville
Summary
Upbeat, customer-focused Sales Associate with a few years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.
Overview
2
2
years of professional experience
Work History
Walmart Associate
Walmart
Bentonville
11.2024 - 04.2025
- Handled returns and exchanges according to company policies.
- Built relationships with customers by providing friendly customer service.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Operated equipment such as scanners and scales correctly during checkout process.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Handled incoming calls from customers regarding orders or other inquiries.
- Trained new associates on store operations, policies, and procedures.
- Answered store and merchandise questions and led customers to wanted items.
- Collaborated with other departments to ensure successful product launches.
- Identified opportunities for process improvement and cost savings initiatives.
- Provided customer service support for inquiries, complaints, and returns.
- Organized store by returning merchandise to proper areas and restocked displays.
Lowes Associate
Lowe's
Vero Beach
09.2023 - 06.2024
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Recommended, selected and located merchandise based on customer desires.
- Trained new associates on store operations, policies, and procedures.
- Helped customers locate items within the store using the inventory system.
- Cleaned shelves, counters and tables to maintain organized store.
- Prepared merchandise for purchase or rental.
- Developed and maintained relationships with clients and vendors.
- Computed purchases and received and processed cash or credit payment.
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Glades Central High School
Belle Glade, FL05-2020
Some College (No Degree) - Business
Sophia Learning
Bentonville, ARSkills
- Customer service
- Inventory management
- Sales promotion
- Product merchandising
- Client relationship management
- Team collaboration
- Employee training
- Time management
- Problem resolution
- Communication skills
- Conflict management
- Time management abilities
- Computer skills
- Multitasking
Timeline
Walmart Associate
Walmart
11.2024 - 04.2025
Lowes Associate
Lowe's
09.2023 - 06.2024
High School Diploma -
Glades Central High School
Some College (No Degree) - Business
Sophia Learning