Carmen Suarez
Russellville
Summary
Detail-oriented professional with a strong background in quality assurance, process optimization, and data documentation. Proven ability to execute complex data analysis, identify variances, and coordinate cross-departmental problem solutions. Proficient in MS Excel and SAP, with strong analytical and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Driver Manager
Another Mile
Morrilton
06.2024 - 12.2025
- Executed end-to-end freight operations, managing booking, planning, and dispatching functions independently.
- Managed driver communications and dispatch schedules, maximizing driving time, and on-time service.
- Provided comprehensive customer service, resolving transit issues, and ensuring customer satisfaction.
Extended Coverage Manager
TLI
Russellville
05.2014 - 06.2024
- Promoted from Track and Trace Clerk.
- Executed risk analysis and preventive planning to minimize disruptions in shipping logistics.
- Managed the full cycle of personnel management duties, including hiring, training, performance evaluations, and terminations for the Extended Coverage team, ensuring all procedures were clearly documented.
- Coordinated resolutions across multiple departments using RCA, and implementing corrective actions.
Certified Quality Assurance Inspector
Zodiac Aerospace
Garden Grove
03.2012 - 04.2014
- Performed rigorous First Article Inspections (FAI) based on engineering blueprints and specifications, ensuring compliance with government and aviation industry standards.
- Utilized advanced blueprint reading skills to execute in-process and final product inspections, certifying product accuracy and adherence to design specifications.
Education
Bachelor of Arts - Business Administration Management and Marketing
Arkansas Tech University
Russellville, AR08-2018
Bachelor of Arts - Business Administration Economics And Finance
Arkansas Tech University
Russellville, AR08-2018
Skills
- Technical skills: Microsoft Excel, SAP, data analysis, risk analysis, financial reporting, root cause analysis, technical documentation
- Core competences: variance analysis, problem solving, process improvement, quality assurance, analytical thinking, creation and implementation of SOPs
Languages
Spanish
Professional
Timeline
Driver Manager
Another Mile
06.2024 - 12.2025
Extended Coverage Manager
TLI
05.2014 - 06.2024
Certified Quality Assurance Inspector
Zodiac Aerospace
03.2012 - 04.2014
Bachelor of Arts - Business Administration Management and Marketing
Arkansas Tech University
Bachelor of Arts - Business Administration Economics And Finance
Arkansas Tech University