Carol Montgomery
Mountain Home
Summary
Experienced in supervising support staff and adept at developing efficient operational procedures. Demonstrated strengths in team leadership, problem-solving, and communication skills. Successfully improved team productivity by implementing strategic workflow adjustments.
Resourceful Support Staff Supervisor known for high productivity and efficient task completion. Specialize in team leadership, workflow optimization, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and meet organizational goals. Understand importance of empathy and patience in fostering positive work environment and driving staff success.
Overview
16
16
years of professional experience
1981
1981
years of post-secondary education
Work History
Cashier/Merchandise Stocker
Dollar General Store
Mountain Home
08.2025 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area throughout shifts.
Support Staff Supervisor
OMART
Mountain Home
05.2011 - 11.2017
- Supervised daily operations of support staff to ensure efficient workflow.
- Coordinated training sessions for new team members on company policies.
- Managed scheduling and staffing to meet operational needs effectively.
Housekeeper
Ramada Inn
Mountain Home
10.2009 - 05.2011
- Cleaned and sanitized guest rooms following hotel standards and procedures.
- Restocked supplies and amenities in guest rooms and public areas daily.
- Managed laundry operations, ensuring timely cleaning and folding of linens.
- Prepared and served breakfast to hotel guests.
Education
Associate of Science - Psychology
ASUMH
Mountain Home, AR 08.2018 - 05.2020
La Quinta High School
WestminsterSkills
- Customer transaction processing
- Inventory management
- Point of sale software
- Team supervision
- Staff training coordination
- Problem solving
- Effective communication
- Attention to detail
- Employee engagement
- Professionalism and ethics
Timeline
Cashier/Merchandise Stocker
Dollar General Store
08.2025 - Current
Associate of Science - Psychology
ASUMH
08.2018 - 05.2020
Support Staff Supervisor
OMART
05.2011 - 11.2017
Housekeeper
Ramada Inn
10.2009 - 05.2011
La Quinta High School