Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Slape

Hot Springs

Summary

Dynamic sales professional with a proven track record at Dollar Tree, excelling in customer service and team collaboration. Enhanced operational efficiency through effective inventory management and staff training. Recognized for problem-solving skills that improved productivity and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Dollar Tree
12.2023 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Learned POS system operations, processing transactions accurately and efficiently.
  • Participated in inventory management, restocking shelves to ensure product availability.
  • Greet customers and answer phones.

Handled customer complaints professionally, ensuring satisfaction and loyalty.

Assistant Manager

Dollar Tree
10.2022 - 12.2023
  • Assisted in managing day-to-day operations, ensuring smooth workflow and team collaboration.
  • Coordinated employee schedules to optimize staffing levels and enhance operational efficiency.
  • Supported inventory management by tracking stock levels and assisting in order placements.
  • Contributed to training new staff members on company policies and operational procedures.
  • Implemented process improvements that reduced errors in daily tasks and increased productivity.
  • Monitored performance metrics to identify areas for improvement within team operations.
  • Handled deposits and end day reports.

Education

Geography - Urban Planning

National Park College
Hot Springs, AR

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Enthusiasm

Timeline

Sales Associate

Dollar Tree
12.2023 - Current

Assistant Manager

Dollar Tree
10.2022 - 12.2023

Geography - Urban Planning

National Park College
Carol Slape