Summary
Overview
Work History
Skills
Timeline
Generic

Carolyn Ramsey

Magnolia,AR

Summary

Results-driven Group Sales Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

20
20
years of professional experience

Work History

Vice President/ Group Branch Sales Manager

Cadence Bank
05.2021 - Current
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Directed marketing strategies to increase brand awareness, generate leads, and grow market share within highly competitive industries.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
  • Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.

Branch Manager/ Vice President

Simmons Bank
07.2020 - 05.2021
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.

Branch Manager III

Regions Bank
11.2018 - 06.2020
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.

Senior Branch Manager

Wells Fargo
07.2014 - 12.2018
  • Increased branch profitability by implementing cost-saving measures and optimizing resource allocation.
  • Enhanced customer satisfaction rates by streamlining processes and improving staff training programs.
  • Developed and executed strategic growth plans for expanding the branch''s market share and client base.
  • Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
  • Built strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Led a diverse team to achieve sales targets through proactive coaching, mentoring, and performance management.
  • Ensured regulatory compliance by keeping abreast of industry developments, updating policies as necessary, and conducting regular audits.

Business Manager

Estee Lauder
05.2010 - 06.2014
  • Streamlined business processes by implementing new project management tools and techniques.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
  • Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Cultivated a high-performance team through targeted recruitment efforts, training programs, and performance management systems.

District Sales Manager

Victoria's Secret & PINK
07.2004 - 08.2009
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Expanded market share with targeted account management and new business development initiatives.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Optimized resources allocation to maximize sales results within the assigned budget constraints.
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.

Skills

  • Client Relationship Building
  • Staff Development
  • Customer Prospecting
  • Operations Management
  • Process Improvement
  • Customer Service
  • Forecasting
  • Business Development
  • Sales Leadership
  • Performance monitoring

Timeline

Vice President/ Group Branch Sales Manager

Cadence Bank
05.2021 - Current

Branch Manager/ Vice President

Simmons Bank
07.2020 - 05.2021

Branch Manager III

Regions Bank
11.2018 - 06.2020

Senior Branch Manager

Wells Fargo
07.2014 - 12.2018

Business Manager

Estee Lauder
05.2010 - 06.2014

District Sales Manager

Victoria's Secret & PINK
07.2004 - 08.2009

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Carolyn Ramsey