Carrie Bell
Jonesboro
Summary
I am a professional with extensive experience at Arkansas DHS, excelling in case management and staff development. I have proven leadership skills in training and mentoring, as well as enhancing program implementation and compliance. I am skilled in trauma-informed practices and public speaking, driving impactful outcomes for youth and families in challenging environments. I am committed to fostering collaborative partnerships for improved child welfare.
Overview
14
14
years of professional experience
Work History
Resource Family Trainer
University of Arkansas at Little Rock – MidSOUTH
Jonesboro
03.2019 - Current
- Deliver pre-service and continuing education training for foster and adoptive families across the state of Arkansas.
- Collaborate with DCFS resource staff and adoption specialists to ensure training quality and policy alignment.
- Mentor new trainers, ensuring consistent and engaging curriculum delivery across regions.
- Maintain training records, collect evaluation data, and contribute to program improvement efforts.
- Represent MidSOUTH on statewide committees related to child welfare workforce development.
Family Service Worker – Investigator
Arkansas DHS – Division of Children & Family Services (DCFS)
Jonesboro
11.2017 - 02.2019
- Conducted investigations of child maltreatment, working in close partnership with law enforcement and legal entities.
- Assessed child safety, developed family-centered safety plans, and arranged emergency placements.
- Prepared case documentation, submitted court reports, and provided testimony during judicial proceedings.
- Mentored incoming investigators and supported complex case management.
Case Manager | Fulfilled Interim Facility Director Duties
Arkansas DHS – Division of Youth Services (DYS) Harrisburg
Harrisburg
01.2017 - 11.2017
- Managed treatment plans and coordinated case services for youth in secure residential care.
- During a leadership transition, was tasked with fulfilling day-to-day duties of the Facility Director, including supervision of 30+ staff, maintaining program continuity, and coordinating shift coverage.
- Led hiring support and communication with central office while ensuring adherence to DYS policy and licensing standards.
- Oversaw daily facility operations, behavioral programming, and student health and safety procedures.
- Mentored staff and helped maintain regulatory compliance and therapeutic program delivery.
Youth Facility Case Manager
Consolidated Youth Services, Inc.
Harrisburg
02.2011 - 12.2016
- Provided case management and advocacy for youth with complex behavioral and mental health needs.
- Developed treatment plans addressing ODD, ADHD, bipolar disorder, trauma, and other diagnoses.
- Partnered with schools, courts, and community services to implement wraparound support.
- Supervised interns and supported staff in applying trauma-informed, evidence-based practices.
Education
Ed.D. - Community Counseling (Traumatology)
Liberty University
Lynchburg, VA (online)01-2025
Master of Science - Psychology
University of Phoenix
Phoenix, AZ (Online)05-2013
Bachelor of Science - Psychology
Arkansas State University
Jonesboro, AR12.2010
Skills
- Facility operations oversight
- Leadership and supervision
- Staff development and training
- Program implementation
- Case management expertise
- Public speaking skills
- Juvenile justice knowledge
- Child welfare proficiency
- Compliance reporting
- Policy application
- Trauma-informed practices
- Restorative practices
- SAFE home study certification
- Workday proficiency
- REDCap proficiency
- CHRIS proficiency
- Microsoft Office expertise
- DCFS policy experience
- Facility management experience
Certifications And Skills
- SAFE Home Study Certified
- Proficient in Workday, REDCap, CHRIS, Microsoft Office
- Experienced in DCFS Policy, Facility Management, Public Speaking, and Trauma-Informed Care
Key Qualifications
- Residential Facility Operations & Oversight
- Leadership, Supervision & Staff Development
- Program Implementation & Case Management
- Training & Public Speaking
- Juvenile Justice & Child Welfare Expertise
- Compliance Reporting & Policy Application
- Trauma-Informed & Restorative Practices
References
References available upon request.
Timeline
Resource Family Trainer
University of Arkansas at Little Rock – MidSOUTH
03.2019 - Current
Family Service Worker – Investigator
Arkansas DHS – Division of Children & Family Services (DCFS)
11.2017 - 02.2019
Case Manager | Fulfilled Interim Facility Director Duties
Arkansas DHS – Division of Youth Services (DYS) Harrisburg
01.2017 - 11.2017
Youth Facility Case Manager
Consolidated Youth Services, Inc.
02.2011 - 12.2016
Ed.D. - Community Counseling (Traumatology)
Liberty University
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Psychology
Arkansas State University
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