Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Mason

Fayetteville

Summary

Dynamic Human Resources Specialist with extensive experience at the Department of Army, adept in benefits administration and employee relations. Proven track record in streamlining processes and enhancing staff management. Skilled in Microsoft Office Suite and training development, fostering collaboration and professional growth among team members. Committed to maintaining compliance and delivering exceptional service.

Overview

10
10
years of professional experience

Work History

Human Resources Specialist

Department of Army
07.2023 - 12.2024
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Provided benefits and entitlement programs and services including, but, not limited to: Thrift Savings Plan, health benefits, Life Insurance, Voluntary Contributions/Deposits/Redeposits/Refunds, retirement programs, etc.
  • Researched and interprets guidelines, regulations, and directives concerning complex benefits and entitlement cases.

Lead OR Ophthalmology Technician & Coordinator

Department of Army
12.2018 - 07.2023
  • Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
  • Assisted in recruiting and onboarding ophthalmology staff.
  • Trained and mentored new employees, supporting professional development and team integration.
  • Responsible for patient triage, referrals and supporting surgical procedures.
  • Collaborated effectively with staff members across various departments to ensure seamless delivery of quality patient care services.
  • Participated in ongoing professional development opportunities to stay current with industry best practices and advancements in ophthalmic technology.

Certified Ophthalmic Technician

McDonald Eye Associates
05.2018 - 12.2018
  • Prioritized patient privacy and confidentiality, consistently following HIPAA regulations in all aspects of work.
  • Conducted corneal pachymetry as screening for Keratoconus, LRI surgery, and glaucoma.
  • Contributed to the growth of the practice through effective marketing strategies and positive word-of-mouth referrals from satisfied patients.
  • Improved overall clinic efficiency by implementing electronic health record systems for better data organization and accessibility.

Certified Ophthalmic Technician

Russellville Eye Care
05.2017 - 05.2018
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Educated patients and relations on ocular health and safety, promoting good eye care.

Certified Ophthalmic Technician

The Eye Center
02.2015 - 05.2017
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Provided patients with detailed instructions for pre- and post-op care to promote healing and optimal recovery strategies.
  • Fostered teamwork among staff members through effective collaboration efforts during high-pressure situations.
  • Assisted physician with laser procedures for vision corrective actions.

Education

Certificate - Preparing To Manage in Human Resources

University of Minnesota
07-2025

Certificate - Managing Employee Performance

University of Minnesota
07-2025

Certificate - Recruiting, Hiring, And Onboarding Employees

University of Minnesota
07-2025

Certificate - Managing Employee Compensation

University of Minnesota
07-2025

Diploma - Human Resources

Alison
02-2025

Certificate - LASIK Technician Certified (EX 500 & FS200 Lasers)

Alcon
11-2021

Certificate - Ophthalmic Scribe

Joint Commission On Allied Health Personnel in Ophthalmology
03-2021

Certificate - LASIK/PRK Surgical Technician

Alcon
06-2018

Certificate - Certified Ophthalmic Assistant

Joint Commission On Allied Health Personnel in Ophthalmology
06-2017

Skills

  • Training development
  • Benefits administrator
  • Organizational development
  • Onboarding and orientation
  • Microsoft Office Suite
  • Benefits package preparation
  • Compensation and benefits
  • Benefits administration
  • Paperwork verification
  • Training and mentoring

Timeline

Human Resources Specialist

Department of Army
07.2023 - 12.2024

Lead OR Ophthalmology Technician & Coordinator

Department of Army
12.2018 - 07.2023

Certified Ophthalmic Technician

McDonald Eye Associates
05.2018 - 12.2018

Certified Ophthalmic Technician

Russellville Eye Care
05.2017 - 05.2018

Certified Ophthalmic Technician

The Eye Center
02.2015 - 05.2017

Certificate - Managing Employee Performance

University of Minnesota

Certificate - Recruiting, Hiring, And Onboarding Employees

University of Minnesota

Certificate - Managing Employee Compensation

University of Minnesota

Diploma - Human Resources

Alison

Certificate - LASIK Technician Certified (EX 500 & FS200 Lasers)

Alcon

Certificate - Ophthalmic Scribe

Joint Commission On Allied Health Personnel in Ophthalmology

Certificate - LASIK/PRK Surgical Technician

Alcon

Certificate - Certified Ophthalmic Assistant

Joint Commission On Allied Health Personnel in Ophthalmology

Certificate - Preparing To Manage in Human Resources

University of Minnesota
Carrie Mason