Summary
Work History
Education
Skills
Timeline
Generic

Carrie D. Herrin

Kingsland

Summary

Dynamic administrative professional with extensive experience at EnTech Pest Management, excelling in customer service and organizational tasks. Proven ability in crisis intervention and effective communication, complemented by strong skills in Microsoft Office and Quickbooks. Committed to enhancing operational efficiency and fostering positive client relationships.

Work History

Administrative Assistant

EnTech Pest Management Inc
Alexander, AR

ENTECH Pest Management — Bryant, AR

Administrative Assistant

2010 – 2014

- Managed scheduling, billing, and customer service correspondence

- Coordinated service routes and maintained service records

- Supported business operations with clerical and organizational tasks

-Quickbooks, Microsoft Office, PowerPoint

Emergency Ambulance Service Inc. — Pine Bluff, AR

Medic Dispatcher & PR Representative

2005 – 2010

- Coordinated ambulance dispatches and maintained communication with emergency teams - Provided public relations support and community outreach

- Managed emergency call logs and supported medical personnel in urgent situations

Emergency Medical Technician/Dispatcher

Emergency Ambulance Service Inc.
Pine Bluff, AR

Emergency Ambulance Service Inc. — Pine Bluff, AR

Medic Dispatcher & PR Representative

2005 – 2010

- Coordinated ambulance dispatches and maintained communication with emergency teams - Provided public relations support and community outreach

- Managed emergency call logs and supported medical personnel in urgent situations

Private Nanny

Mr & Mrs John Rodgers
Pine Bluff, AR

Nanny (Family in Pine Bluff, AR)

2017 – 2019

- Cared for two daughters and a son, managing daily routines and activities

- Provided transportation to school, appointments, and extracurriculars

- Assisted with homework and educational activities

- Ensured a safe and nurturing environment for children

Emergency Medical Technician

Vital Link
Batesville, AR

Emergency Medical Technician

Ambulance Transport Service Inc.
Pine Bluff, AR
1998 - 2005

Ambulance Transport Service Inc — Pine Bluff, AR

Medic Dispatcher & PR Representative

1997 – 2005

- Managed emergency dispatch operations and maintained communication networks

- Assisted with community education and outreach programs

- Supported emergency medical teams with logistical coordination

Administrative Assistant

Pine Bluff Lock & Key
Pine Bluff, AR
2019 - 2021

Pine Bluff Lock & Key— Pine Bluff, AR

Administrative Assistant & Field Technician

2019 – 2021

- Managed customer accounts, scheduled appointments, and coordinated service calls

- Performed residential and commercial lock and key services in the field

- Provided exceptional customer service and resolved client issues efficiently - Maintained inventory and organized service records

Education

Associates in Human & Social Services

Bryant & Stratton College
NY

Diploma - Medical Billing & Coding

Bryant & Stratton College
NY

GED -

Watson Chapel High School
Pine Bluff, AR

General Studies

SeArk Technical College
Pine Bluff, AR

Skills

    Crisis Intervention & De-escalation

    Emergency Medical Response

    Effective Communication & Active Listening

    Dispatch & Coordination

    Customer Service & Community Outreach

    Administrative & Record-Keeping Skills

    Problem-Solving & Critical Thinking

    Compassionate Caregiving & Child Development

    Multitasking & Organizational Abilities

    Cultural Sensitivity & Empathy

    Certifications: CPR, AED, First Aid

    Community Outreach: Teaching basic first aid, 911 system, safety skills to children of all ages at all local and surrounding schools

    Microsoft Office

    Quickbooks

    ICD-10-PCS, ICD-10-CPT

Timeline

Administrative Assistant

EnTech Pest Management Inc

Emergency Medical Technician/Dispatcher

Emergency Ambulance Service Inc.

Private Nanny

Mr & Mrs John Rodgers

Emergency Medical Technician

Vital Link

Emergency Medical Technician

Ambulance Transport Service Inc.
1998 - 2005

Administrative Assistant

Pine Bluff Lock & Key
2019 - 2021

Associates in Human & Social Services

Bryant & Stratton College

Diploma - Medical Billing & Coding

Bryant & Stratton College

GED -

Watson Chapel High School

General Studies

SeArk Technical College
Carrie D. Herrin