Detail-oriented professional known for effective communication and problem-solving skills in customer service. Experience in managing quotes and resolving inquiries, contributing to improved customer satisfaction.
Overview
4
4
years of professional experience
Work History
Student Worker, Quote Coordinator
ArcBest
Fort Smith
08.2025 - Current
Monitored quote system updates and maintained relevant databases regularly.
Communicated with vendors to gather pricing information for various services.
Reviewed contracts and identified discrepancies before finalizing quotes.
Student Worker, Customer Service
ArcBest
Fort Smith
04.2024 - 08.2025
Resolved customer complaints through effective communication.
Utilized CRM software for tracking customer issues.
Answered customer inquiries and provided accurate information regarding products and services.
Staff Member
Boys and Girls Club
Van Buren
10.2021 - 03.2024
Facilitated engaging activities for youth in after-school programs.
Supported team members in planning and executing community events.
Assisted with daily operations to ensure a safe environment for all members.