Cassidy Grammer
Hazen
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Dermatology Group of Arkansas
06.2024 - Current
- Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Co-Owner and Office Manager
C & S Graham Farms
06.2022 - 02.2024
- Established foundational processes for business operations.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Accomplished multiple tasks within established timeframes.
Bank Teller/Customer Service
Farmers and Mechanics Bank
01.2021 - 07.2022
- Interacts with customers, verifying their identification, processing deposits and withdrawals, and facilitating various financial transactions
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
Head Coach
American Spirit Athletics
01.2020 - 09.2021
- Made lesson plans for classes once a week
- Prompted proper stretching, warmups and conditioning exercise to prevent sports injuries
Receptionist and Pre Tester
Clarion Optometry Group
08.2020 - 02.2021
- Answers the phone
- Checks Insurance Eligibility
- Medical Assistant
- Scribe
- Medical Office
Education
High school diploma -
Home School Academy
De Witt, AR05.2018
Skills
- Cashier
- Customer Service
- Word
- Serving Experience
- Marketing
- Front desk
- Medical office experience
- Medical terminology
- Patient care
- Spreadsheet tracking
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
Dermatology Group of Arkansas
06.2024 - Current
Co-Owner and Office Manager
C & S Graham Farms
06.2022 - 02.2024
Bank Teller/Customer Service
Farmers and Mechanics Bank
01.2021 - 07.2022
Receptionist and Pre Tester
Clarion Optometry Group
08.2020 - 02.2021
Head Coach
American Spirit Athletics
01.2020 - 09.2021
High school diploma -
Home School Academy
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