Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cayman Miller

Cayman Miller

Sherwood

Summary

Dedicated professional with a solid foundation in correctional facility operations, poised to make a meaningful impact on maintaining order and safety within the organization. Proficient in crisis management, inmate supervision, and implementing security protocols to ensure a secure environment. A dependable team player who prioritizes collaboration and delivering tangible results, adept at adjusting to evolving requirements. Recognized for exemplary leadership qualities, unwavering integrity, and exceptional communication abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

QHTP (mental Health )

Youth Home Inc
05.2025 - Current

Correctional Officer 2

Dallas County Juvenile Department
10.2024 - 02.2025
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Lead Security Officer

Universal Allied Security
06.2024 - 10.2024
  • Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
  • Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
  • Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.

Correctional Deputy Sheriff

Pulaski County Sheriff
06.2023 - 06.2024
  • Ensured compliance with safety protocols, policies and procedures in accordance with applicable laws.
  • Facilitated activities designed to enhance socialization among detainees.
  • Collaborated with healthcare professionals in providing medical care for inmates.
  • Responded promptly to emergency situations, including medical emergencies, disturbances or riots.
  • Successfully managed inmate population and daily operations of a correctional facility.
  • Searched inmates for illegal substances or objects to prevent smuggling.

Juvenile Correctional Officer

Right Of Passage
10.2019 - 03.2024
  • Corresponded with customers to determine whether flagged transactions were fraudulent; assisted with refunds when appropriate.
  • Froze accounts when fraud was detected; conducted research and inquiry to locate the source of the fraud and notify proper authorities.
  • Remained up-to-date on fraud-related legislation, ensuring useful investigation and evidence collection.
  • Consulted with the Project Manager, the project team, and relevant clients to determine project needs and parameters.
  • Assigned tasks to team members and regularly conducted progress checks in order to meet deadlines and streamline project completion.
  • Delivered in-person presentations to team members; kept the team up-to-date via bulletin board postings, text messages, and by composing weekly email newsletters.
  • Scheduled materials procurement and maintained expense reports.
  • Performed secretarial duties for the Project Manager and his team, including answering and placing phone calls, handling postal mail and email correspondence, and maintaining computer databases.
  • Maintained open lines of communication with family members regarding resident progress or concerns throughout their stay at the facility.
  • Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
  • Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
  • Supervised youth's daily activities for school, meals, and recreation time.
  • Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.

Insurance Manager

United Healthcare (Tele-tech)
02.2016 - 02.2017

Account Manager

Dell computers (Teletech)
01.2014 - 01.2015

Education

BA - Criminal Justice

University At Little Rock
06.2027

Skills

  • Customer service
  • Problem solving
  • Management
  • Clerical
  • Troubleshooting
  • Problem-solving
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Emergency response
  • Policy enforcement

Certification

  • Top Shot
  • Interpersonal Communications In the Correctional Setting
  • 320 Hours of Jail Standards and Basic Detention
  • 40 Hours of Direct Supervision
  • Oleoresin Capsicum Training

Timeline

QHTP (mental Health )

Youth Home Inc
05.2025 - Current

Correctional Officer 2

Dallas County Juvenile Department
10.2024 - 02.2025

Lead Security Officer

Universal Allied Security
06.2024 - 10.2024

Correctional Deputy Sheriff

Pulaski County Sheriff
06.2023 - 06.2024

Juvenile Correctional Officer

Right Of Passage
10.2019 - 03.2024

Insurance Manager

United Healthcare (Tele-tech)
02.2016 - 02.2017

Account Manager

Dell computers (Teletech)
01.2014 - 01.2015

BA - Criminal Justice

University At Little Rock
Cayman Miller