Carlos D. Riobóo
Employee
Summary
Career Summary Carlos is a technology professional with over 10 years of experience in the industry. He has worked for companies such as IBM, AT&T, and Verizon, providing Layer 1 and 2 support, leading projects, and implementing automation programs. Carlos also has extensive experience in the public administration sector, currently serving as the Vicente Lopez Traffic Department Director. Additionally, since 2021, he has held the position of Director of the Vicente Lopez Road Observatory, where he processes accident and operational data and leads the development of management and control tools for the operational staff. Carlos actively incorporates technological innovations, including artificial intelligence, to enhance the quality of the services provided. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Director of the Road Observatory
Municipalidad de Vicente López
Buenos Aires
03.2021 - Current
- Lead the processing of accident and operational data for the Vicente Lopez area
- Develop management and control tools for the operational staff
- Implement technological innovations, including artificial intelligence, to improve service quality
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Director of Traffic
Municipality of Vicente Lopez
Buenos Aires
03.2015 - 03.2021
- Managed a team of 90+ people and oversaw all traffic-related issues in the city of Vicente Lopez
- Coordinated with municipal departments to ensure smooth traffic flow, handle emergencies, and maintain security
- Worked with superiors to develop optimal traffic routing and control plans for each site.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
Traffic Officer + Networking +Computer Repairing
Municipality of Vicente Lopez
Buenos Aires
03.2013 - 01.2015
- Provided consulting and management of wired and wireless networks
- Repaired PC issues in the traffic department
- Conducted traffic inspections and provided road education
- Passionate about learning and committed to continual improvement.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored traffic violations, issuing citations as necessary.
Freelance
Freelancer
Buenos Aires
01.2012 - 03.2013
- Planned, designed, and installed wired and wireless networks
- Installed and configured Windows servers
- Provided PC and notebook repair services
- Installed IP cameras
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Designed and implemented new features and enhancements to improve existing applications.
- Collaborated with clients to define project requirements and deliverables.
Network Administrator
NVT Litoral, IBM in Volkswagen
Buenos Aires
12.2009 - 01.2012
- Managed over 150 Cisco switches, including LAN and WAN links
- Resolved over 50 incidents daily
- Demonstrated excellent teamwork skills
- Identified and immediately resolved issues with network devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Project Leader
Cube Corp/ByteTech
Buenos Aires
01.2008 - 03.2009
- Developed and implemented an automation tool that streamlined the production department
- Saved up to U$S 3 million for Verizon Business annually
- Managed team meetings and discussed project's goals and objectives.
- Observed progress of each project, examined risks and coordinated contingency plans.
Data Base Analyst
CubeCorp/Verizon
Buenos Aires
06.2006 - 12.2007
- Exceeded self and team objectives, receiving monthly productivity bonuses
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Level 2 IT Support
IBM
Buenos Aires
01.2005 - 05.2006
- Provided second-level support for AT&T Latin America Project
- Exceeded goals for the first year of the project
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Served as primary point of contact for support relating to owned solutions and products.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
Education
High School Diploma -
Alto Vuelo
Buenos Aires 03.1995 - 20002
Skills
Critical Thinking
undefinedCertification
Network Administrator CCNA (not certified)
Timeline
Director of the Road Observatory
Municipalidad de Vicente López
03.2021 - Current
Director of Traffic
Municipality of Vicente Lopez
03.2015 - 03.2021
Traffic Officer + Networking +Computer Repairing
Municipality of Vicente Lopez
03.2013 - 01.2015
Freelance
Freelancer
01.2012 - 03.2013
Network Administrator
NVT Litoral, IBM in Volkswagen
12.2009 - 01.2012
Project Leader
Cube Corp/ByteTech
01.2008 - 03.2009
Data Base Analyst
CubeCorp/Verizon
06.2006 - 12.2007
Level 2 IT Support
IBM
01.2005 - 05.2006
High School Diploma -
Alto Vuelo
03.1995 - 20002
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