Cecilia Perez

Mar del Plata

Summary

Proactive and results-oriented Administrative Assistant with a proven track record at Statelaw, excelling in customer service and data management. Demonstrated ability to enhance office efficiency and confidentiality through expert data entry and professional communication. Skilled in Microsoft Office, fostering client relations, and streamlining administrative processes for improved operational flow.

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

years of professional experience

Work History

Administrative Assistant

Statelaw

09.2004 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Education

Master of Laws - Law

Mar Del Plata

Skills

Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Microsoft Word

Microsoft Outlook
Customer and client relations
Customer Relations
Professional Communication
Scheduling and calendar management
Verbal Communication

Languages

Spanish

Native language

English

Advanced

German