Chad Poole
Booneville,AR
Summary
Dynamic Regional Operations Manager with a proven track record, skilled in strategic planning and project management. Enhanced operational efficiency, achieving significant cost savings while fostering a collaborative team environment. Adept at KPI analysis and driving compliance, contributing to sustainable growth and improved customer satisfaction.
Overview
7
7
years of professional experience
Work History
Regional Operations Manager
Lazer Logistics
11.2024 - 03.2025
- Coordinated with 22 managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Monitored and analyzed key KPI, identifying areas of improvement and developing corrective action plans.
- Traveled to over 38 locations and perform reviews of individual managers and employees.
- Led weekly meetings with site management to review progress, address challenges and drive timely task completion.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Oversaw successful integration of newly acquired businesses into region's operations.
Regional Operations Manager
Hirschbach Motor Lines Inc.
08.2021 - 11.2024
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Enforced compliance with local, state and federal regulations and company standards.
- Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
- Implemented sustainability initiatives, reducing region's environmental impact and operational costs.
- Conducted in-depth market analysis to inform strategic decision-making and identify growth opportunities.
- Drove revenue growth in region by identifying and capitalizing on new market opportunities.
Site Operations Manager
Hirschbach Motor Lines Inc.
08.2018 - 08.2021
- Conducted regular audits of operational procedures, ensuring compliance with industry standards and regulations.
- Leveraged data-driven insights to make informed decisions about resource allocation and process improvements.
- Launched new initiatives to improve overall site performance, contributing to company growth.
- Developed safety protocols to ensure a secure working environment, resulting in reduced accidents onsite.
- Mitigated risks by developing contingency plans for potential operational disruptions or delays.
- Mentored junior team members, fostering professional development and career advancement opportunities within the company.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Skills
- Project management
- Comprehensive Financial Analysis
- Facility management
- KPI analysis
- Operations management
- Operational Efficiency Enhancement
- Cost analysis and savings
- Strategic planning
Timeline
Regional Operations Manager
Lazer Logistics
11.2024 - 03.2025
Regional Operations Manager
Hirschbach Motor Lines Inc.
08.2021 - 11.2024
Site Operations Manager
Hirschbach Motor Lines Inc.
08.2018 - 08.2021
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