Chad Wilson
Benton
Summary
Strong Account Manager with established success at Tech Systems and SimplexGrinnell, specializing in client relationship management and conflict resolution. Spearheaded implementation of innovative security solutions, ensuring seamless operational continuity. Consistently surpassed sales targets, utilizing technology expertise and strong communication skills to elevate customer satisfaction and improve project results.
Overview
39
39
years of professional experience
8
8
Certification
Work History
Account Manager
Tech Systems
Little Rock
10.2023 - 04.2025
- Oversaw enterprise deployment of Honeywell ProWatch Access Control System across multiple locations.
- Managed Avigilon enterprise video system, maintaining over 50 servers worldwide.
- Served as primary contact for addressing client concerns and requirements.
- Provided timely technical support to customers, ensuring operational continuity.
Integrated Systems Sales Rep
SimplexGrinnell / Johnson Controls
Little Rock
08.2004 - 07.2019
- Generated accurate quotes aligned with customer specifications and financial limits.
- Identified security solutions by analyzing customer needs thoroughly.
- Collaborated with engineering teams to enhance project outcomes.
- Guided customers through product selection to ensure optimal solutions.
- Achieved annual sales targets between $1.2 million and $1.8 million consistently.
- Utilized buying programs to strengthen relationships and drive sales.
Alarm Manager
Advanced Security Inc.
Little Rock
06.1998 - 07.2003
- Monitored sales staff performance, addressing issues promptly to enhance productivity.
- Conducted regular meetings to discuss progress and identify improvement areas.
- Coached and mentored team members, fostering skill development and job performance.
- Managed inventory levels to meet demand effectively, minimizing waste and overstock.
Security Technician
ADT Security Systems
Little Rock
06.1988 - 03.1998
- Assessed tools and equipment required for repairs on commercial and residential systems.
- Installed, tested, and serviced alarm systems to ensure optimal functionality.
- Verified security system performance by testing equipment, connections, and signals.
- Conducted inspections of fire and security alarm systems for commercial and residential clients.
Education
Some College (No Degree) - Business Administration
UALR
Little Rock, ARSkills
- Client relationship management
- Conflict resolution
- Communication skills
- Technology proficiency
- Sales training
- Contract negotiation
Certification
- Managers License Arkansas State Police
- NBFAA Level 1 Alarm Standards
- NBFAA Level 2 Advanced Electronics & Fire Systems Standards
- Honeywell ProWatch Certified
- Software House 9000 Certified
- Bosch VMS Certified
- Avigilon VMS Certified
Affiliations
- Golfing Hot Springs Village
- Bowhunting Whitetail Deer
- Enjoying Family time
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager
Tech Systems
10.2023 - 04.2025
Integrated Systems Sales Rep
SimplexGrinnell / Johnson Controls
08.2004 - 07.2019
Alarm Manager
Advanced Security Inc.
06.1998 - 07.2003
Security Technician
ADT Security Systems
06.1988 - 03.1998
Some College (No Degree) - Business Administration
UALR
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