Charity Gitumbi
Bentonville,AR
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Assistant
University Of Arkansas Admissions
02.2024 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Food Science program and associated activities.
Custodian
Walmart
07.2023 - 08.2023
- Facility Maintenance: Managed daily cleaning and maintenance tasks to ensure the cleanliness and safety of the facility, including sweeping, mopping, vacuuming, and disinfecting surfaces
- Inventory Management: Efficiently tracked and replenished cleaning supplies and equipment, reducing waste and ensuring the availability of essential materials for the job
Front Desk
Four Points
04.2023 - 05.2023
- Customer Service Excellence: Provided exceptional customer service by welcoming guests, answering inquiries, and resolving issues promptly, resulting in a consistently high guest satisfaction rating
- Efficient Check-In/Check-Out: Streamlined the check-in and check-out process, reducing wait times by X%, ensuring a smooth and hassle-free experience for guests
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
Cashier
Panera Bread
06.2022 - 08.2022
- Processed cash and credit card transactions accurately and efficiently, maintaining a high level of accuracy in cash drawer reconciliation
- Provided exceptional customer service by greeting customers, addressing inquiries, and resolving any issues or concerns in a friendly and professional manner
Education
Associate of Arts - Business Law
University of Arkansas, Fayetteville
Fayetteville, AR05.2027
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Scheduling Management
- Creative Problem-Solving
- Staff Support
- Interpersonal Skills
- Administrative Support
- Driven and Outgoing
Skills
Computer Software
Leadershipexperienceactivities
- ROTC, Bentonville, Arkansas, Cadet, 08/2021, 12/2021, Successfully completed a few months of ROTC training, demonstrating commitment, discipline, and leadership potential in the ROTC program, such as physical fitness, leadership training, and field exercises., Developed strong teamwork and communication skills through collaborative exercise and training missions within the ROTC program.
- Teacher's Assistance, Bentonville, Arkansas, Student AID, 08/2021, 12/2021, Supported lead teacher in implementing lesson plans and classroom activities to facilitate a dynamic learning environment.
Certification
- Insurance License - (01/30/2024)
Hobbies
- Playing tennis
- Going to the gym
- Traveling
- Volunteering at a shelter
- Hiking
- Camping
- Learning new skills
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Timeline
Program Assistant
University Of Arkansas Admissions
02.2024 - Current
Custodian
Walmart
07.2023 - 08.2023
Front Desk
Four Points
04.2023 - 05.2023
Cashier
Panera Bread
06.2022 - 08.2022
Associate of Arts - Business Law
University of Arkansas, Fayetteville
- Insurance License - (01/30/2024)
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