Charlotte Jackson
Little Rock
Summary
Service-oriented professional focused on enhancing team culture and client satisfaction through strategic coaching and collaboration. Recognized for creating welcoming environments and building strong relationships. Expertise in delivering tailored literacy interventions that achieve measurable improvements in client outcomes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Dyslexia Reading Specialist
Forest Heights STEM Academy
Little Rock
08.2014 - Current
- Deliver individualized literacy intervention services while building positive relationships with clients and community through effective communication, responsiveness, and collaboration.
- Analyze and use assessment data to address clients’ needs, monitor and adjust services, and share progress updates with clients and stakeholders.
- Balance program fidelity, compliance of policies, record keeping of data and other sensitive information.
Instructional Leadership Coach / Title I Coordinator & Parent Facilitator
Little Rock School District
Little Rock
08.2007 - 07.2014
- Provided instructional leadership and coaching to teachers through data-driven support, professional learning, and implementation of evidence-based literacy practices to improve student achievement.
- Coordinated Title I programs and compliance requirements, including budgeting, reporting, stakeholder engagement, and monitoring the effective use of federal funds to support school improvement goals.
- Facilitated family and community engagement by organizing parent education programs, communicating academic resources, and building partnerships that supported student learning and school success.
Classroom Teacher-Leader
Arkansas Public Schools
Earle and NLR
08.2000 - 07.2007
- Planned and delivered engaging instruction aligned to curriculum standards to support student academic growth and achievement.
- Monitored student progress, analyzed assessment data, and differentiated instruction to meet diverse learning needs.
- Fostered positive relationships with students, families, and colleagues through effective communication, collaboration, and classroom management.
Director
I Am Special Child Development Center
Little Rock
05.1997 - 07.2000
- Directed daily operations of an early childhood care facility, ensuring compliance with state licensing regulations and quality standards.
- Supervised, hired, trained, and evaluated teaching and support staff to maintain effective classroom practices and staffing levels.
- Managed enrollment, budgeting, payroll, and financial operations to ensure fiscal responsibility and sustainability.
- Developed and implemented curriculum standards, classroom routines, and developmentally appropriate practices.
At-Risk Youth Mentor II
Watershed Human Resource Agency
Little Rock
06.1995 - 12.1996
- Mentored at-risk youth through structured activities, fostering academic, behavioral, and social-emotional growth.
- Cultivated supportive relationships that encouraged positive decision-making, resilience, and effective goal setting.
- Monitored client progress and collaborated with staff and families to create actionable plans for achieving desired outcomes.
Education
Master of Education - Educational Leadership and Administration
University of Arkansas
Little Rock, AR05-2006
Bachelor of Science - Early Childhood and Elementary Education
Philander Smith University
Little Rock, AR01-2000
Skills
- Leadership coaching/training/teaching
- Program and policy compliance
- Communication skills
- Organizational skills
- Data analysis and management
- Strategic planning
- Time management
- Community collaboration
- Relationship building
- Emotional regulation
- Adaptability
- Problem-solving
- Interpersonal communications
- Computer literacy
Certification
- P-8 Professional Educator/P-12 Administrator - Arkansas Department of Education, 2000 (initial)
- Advanced Leadership Coaching, Results Coaching ICF, 2014
- Decision Making for Results and Data Teams Certified Instructor, The Leadership and Learning Center Institute, 2011
- National Board for Professional Teaching Certification, 2009
- Child Care Provider Certification, Arkansas Department of Human Services, 1997
Timeline
Dyslexia Reading Specialist
Forest Heights STEM Academy
08.2014 - Current
Instructional Leadership Coach / Title I Coordinator & Parent Facilitator
Little Rock School District
08.2007 - 07.2014
Classroom Teacher-Leader
Arkansas Public Schools
08.2000 - 07.2007
Director
I Am Special Child Development Center
05.1997 - 07.2000
At-Risk Youth Mentor II
Watershed Human Resource Agency
06.1995 - 12.1996
Master of Education - Educational Leadership and Administration
University of Arkansas
Bachelor of Science - Early Childhood and Elementary Education
Philander Smith University