Chasady (Nikki) Easterling
180 Chappel Creek Road Camden
Summary
Dynamic Quality Engineer with extensive experience in the defense industry, skilled in ISO 9001 and AS9100 standards. Proven track record in enhancing product quality and customer satisfaction through effective root cause analysis and corrective actions. Strong leadership and communication abilities foster cross-functional collaboration, driving continuous improvement initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supplier Quality Field Engineer
Lockheed Martin, MFC
04.2022 - Current
- Verified implementation of supplier contract requirements to ensure compliance.
- Monitored quality control activities and systems at supplier facilities, maintaining effective feedback loops.
- Conducted surveillance to confirm suppliers' adherence to company and program standards.
- Performed source inspections, first article evaluations, manufacturing process validations, and special process audits.
- Facilitated internal and supplier support for root cause analysis and corrective actions on discrepancies.
- Supported investigations into supplier failures, ensuring control of nonconforming items.
- Analyzed corrective actions at suppliers and monitored their effectiveness for ongoing improvements.
Quality Engineer, Specialist
Aerojet Rocketdyne
06.2014 - 04.2022
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
- Optimized testing procedures to accelerate product release cycles while maintaining strict quality benchmarks.
- Reduced product return rates, conducting detailed root cause analyses to identify and rectify manufacturing defects.
- Conducted regular compliance audits, ensuring adherence to industry regulations and standards.
Quality Supervisor
Esterline Defense Technologies
01.2012 - 06.2014
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Directed and supervised employees involved in product inspection and quality control procedures.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Oversaw quality department by supervising daily operations, providing technical support and coordinating personnel.
- Implemented robust documentation systems for tracking non-conformances, corrective actions, preventative measures, and process improvements over time.
- Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations.
- Streamlined quality control procedures for increased efficiency and reduced production downtime.
- Developed comprehensive training programs for new hires to ensure consistent understanding of company quality policies and procedures.
Sr Quality Technician / Testing Coordinator
Esterline Defense Technologies
01.2011 - 01.2012
- Scheduled all product testing for DCMA coverage to ensure compliance.
- Coordinated and participated in Material Review Board meetings for non-conforming products.
- Analyzed static test data to achieve lot balancing objectives.
- Served as main point of contact for DCMA on all production programs.
- Oversaw production lines from a quality perspective during First Articles inspections.
Quality Technician
Esterline Defense Technologies
01.2010 - 01.2011
- Drafted inspection procedures aligned with Government Performance Specifications and contracts.
- Reviewed contracts to identify all quality requirements and compliance criteria.
- Participated in pre-award and post-award meetings for contract management.
- Developed unitization procedures following Government Special Packaging Instructions and Military Standards.
- Applied LEAN principles to optimize labor hours per unit produced.
- Utilized data analysis tools to monitor process control and efficiency.
- Reviewed documentation for each manufacturing lot before final approval.
- Supervised inspectors, addressing concerns to maintain quality standards.
Quality and Environmental Auditor
Esterline Defense Technologies
01.2006 - 01.2010
- Scheduled and conducted ISO 9001 and 14001 internal audits for Arkansas and Tennessee facilities.
- Managed internal corrective and preventive action systems for both sites.
- Gathered data for monthly management reviews to ensure compliance at both locations.
- Coordinated with registrars to schedule and monitor surveillance audits for certification maintenance.
Quality Inspector
Esterline Defense Technologies
01.2005 - 01.2006
- Conducted product inspections in accordance with established procedures.
- Generated inspection reports for all non-conforming materials.
- Closed production work orders at end of each lot.
Education
Bachelor of Science - Business Administration
Southern Arkansas University
Magnolia, AR05-2015
Skills
- AS9100 / ISO 9001
- ISO 14001
- Root Cause/Corrective Action
- First Article Planning and Reporting
Certification
- Certified Quality Inspector - American Society for Quality
- Certified Quality Technician - American Society for Quality
- Certified Quality Auditor - American Society for Quality
- ISO 14001 Advanced EMS Lead Auditor - AQS Management Systems, Inc
- Integrated GD&T Training - Mitutoyo Institute of Metrology
Timeline
Supplier Quality Field Engineer
Lockheed Martin, MFC
04.2022 - Current
Quality Engineer, Specialist
Aerojet Rocketdyne
06.2014 - 04.2022
Quality Supervisor
Esterline Defense Technologies
01.2012 - 06.2014
Sr Quality Technician / Testing Coordinator
Esterline Defense Technologies
01.2011 - 01.2012
Quality Technician
Esterline Defense Technologies
01.2010 - 01.2011
Quality and Environmental Auditor
Esterline Defense Technologies
01.2006 - 01.2010
Quality Inspector
Esterline Defense Technologies
01.2005 - 01.2006
Bachelor of Science - Business Administration
Southern Arkansas University
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