CHASSIDY MARKS
Arkadelphia
Summary
Highly skilled program management professional with strong organizational and administrative abilities. Demonstrated expertise in supporting project coordination, managing schedules, and handling communications. Proven track record in team collaboration and flexibility in adapting to evolving needs. Known for reliable performance, effective problem-solving, and focus on achieving impactful results.
Energetic and compassionate individual with natural ability to connect with and support others. Possesses foundational understanding of care protocols and exceptional communication skills. Driven to make meaningful impact by fostering supportive and nurturing environment for individuals in need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DIRECT CARE SUPERVISOR
Group Living inc
09.2024 - 02.2025
- - Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
- - Improved overall patient outcomes with consistent monitoring and timely interventions.
- - Developed strong relationships with clients’ families, addressing concerns and providing updates on progress.
- - Managing Money, Making Deposits, Balancing Check books, Playing Bills.
- - Led a team that consistently met or exceeded departmental goals related to client satisfaction levels and quality indicators.
- - Managed budgetary constraints while maintaining high-quality standards of care delivery for patients in need.
DSP SUPERVISOR
Group Living inc
06.2023 - 09.2024
- - Ensured compliance with all federal, state, and agency regulations by conducting regular audits of client files and documentation practices.
- - Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
- - Improved staff performance by providing consistent training and ongoing supervision to direct support professionals.
- - Implemented emergency response protocols effectively during crisis situations to protect the safety of both clients and staff members.
- - Assisted in staffing decisions including selection, hiring, training, scheduling, and mentoring new team members to ensure quality care provision.
- - Contributed to the continuous improvement of service delivery by participating in agency initiatives, providing feedback, and implementing best practice strategies.
REGISTERED DENTAL ASSISTANT
Leap Kids Dental
09.2022 - 06.2023
- - Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- - Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- - Documented patient dental health information, medical history, and vital signs for future reference.
- - Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- - Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- - Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- - Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- - Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
PROGRAM ASSISTANT
DHS
12.2021 - 09.2022
- - Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- - Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and attention to detail.
- - Prepared clearly written and formatted documents and reports.
- - Maintained both digital and physical filing systems and retrieved information as required.
- - Assisted in the development of new programs through thorough research and analysis of industry trends.
Education
REGISTERED DENTAL ASSISTANT -
Accelerated Dental School
Hot Springs, Arkansas03.2021
HIGH SCHOOL DIPLOMA - undefined
Prescott High School
Prescott08.2015
Associate of Applied Science - Surgical Technologist
Baptist Health College- Little Rock
Little Rock, AR06-2026
Skills
- Behavioral support
- Client advocacy
- Incident reporting
- Team collaboration
- Money Managing
- Active listening
- Patient advocacy
- Documentation proficiency
- Healthcare operations
- Policy adherence
- Care planning
Certification
- Basic Life Support Training - 3/4/2025
LANGUAGES
English | Advanced
CPR Certified
Timeline
DIRECT CARE SUPERVISOR
Group Living inc
09.2024 - 02.2025
DSP SUPERVISOR
Group Living inc
06.2023 - 09.2024
REGISTERED DENTAL ASSISTANT
Leap Kids Dental
09.2022 - 06.2023
PROGRAM ASSISTANT
DHS
12.2021 - 09.2022
HIGH SCHOOL DIPLOMA - undefined
Prescott High School
REGISTERED DENTAL ASSISTANT -
Accelerated Dental School
Associate of Applied Science - Surgical Technologist
Baptist Health College- Little Rock