Chellynn Janer
Springdale
Summary
Dynamic trainer with a proven track record at Raising Cane's Restaurants, excelling in new hire training and employee development. Skilled in public speaking and creative problem solving, I designed engaging learning materials that enhanced service delivery and boosted team performance. Committed to fostering a collaborative environment, I mentored staff to achieve their full potential.
Overview
4
4
years of professional experience
Work History
Trainer
Raising Cane's Restaurants
01.2024 - Current
- Designed and executed educational sessions to maintain operational compliance.
- Facilitated hands-on training sessions to enhance employee skills and knowledge of menu items and customer service.
- Worked alongside management to pinpoint training gaps and design specific learning materials.
- Evaluated trainee performance and provided constructive feedback to promote continuous improvement in service delivery.
- Guided junior trainers, creating a collaborative atmosphere centered on skill development and career advancement.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Crew Member
Raising Cane's Restaurants
10.2021 - Current
- Delivered exceptional customer service by engaging with patrons and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Operated kitchen equipment safely while preparing food items according to established standards.
- Monitored product freshness to ensure quality.
- Supported team goals by participating in training sessions focused on operational efficiency.
- Followed health and safety protocols to ensure a safe environment for customers and staff.
- Adapted quickly to changing priorities during peak hours, maintaining service quality.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Exhibited exceptional multitasking skills by managing concurrent orders efficiently.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Boosted repeat customer rates by providing friendly and engaging service.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Springdale High School
101 S Pleasant Springdale, AR 72764 United States05.2023
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Materials preparation
- Remote learning
- Student engagement
- Learning styles
- Payment collection
- Computer technology
- Course materials and supplies
- Attention to detail
- Critical thinking
- Clear communication
- Employee relations
- Job skill building
- Team exercises
- Workshop coordination
Timeline
Trainer
Raising Cane's Restaurants
01.2024 - Current
Crew Member
Raising Cane's Restaurants
10.2021 - Current
High School Diploma -
Springdale High School
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