Chelsey Jeffries
Ward
Summary
Dynamic office professional with proven organizational skills and a strong background in customer relations at Heavy Truck Collision Center. Expert in managing complex scheduling and enhancing workflow efficiency. Proficient in Microsoft Excel, ensuring accurate payroll processing. Committed to fostering a productive work environment and resolving client issues effectively.
Overview
11
11
years of professional experience
Work History
Receptionist
Max Alley
02.2021 - 12.2024
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed messages to relevant departments.
- Assisted with scheduling appointments and maintaining calendar for staff.
- Maintained organized reception area, ensuring professional appearance at all times.
- Processed incoming and outgoing mail, enhancing communication efficiency.
- Supported administrative tasks, including data entry and filing documents.
Office Manager
Heavy Truck Collision Center
01.2014 - 12.2020
- Coordinated office operations to ensure efficient workflow and resource allocation.
- Managed scheduling and logistics for executive meetings and company events.
- Developed and implemented office policies to enhance productivity and employee morale.
- Maintained organized filing systems, improving document accessibility for the entire team.
- Administered payroll, accounting and purchasing.
- Calculated payroll deductions by accurately using Excell and processed payroll to meet preset requirements.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
Pharmaceutical Technician
Texarkana College
Texarkana, TX01-2013
High School Diploma -
Cabot High School
Cabot, AR01-2010
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Data inputting
- Multi-line telephone operation
- Microsoft: Excell, Word, Powerpoint
Timeline
Receptionist
Max Alley
02.2021 - 12.2024
Office Manager
Heavy Truck Collision Center
01.2014 - 12.2020
Pharmaceutical Technician
Texarkana College
High School Diploma -
Cabot High School
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