Chelsi Ausborn
Horseshoe Bend,AR
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Chelsi’s Salon, excelling in client satisfaction and retention through exceptional social skills and sanitation maintenance. Recognized for mentoring junior staff and enhancing service quality, fostering a welcoming environment that promotes repeat business and positive client experiences.
Overview
3
3
years of professional experience
Work History
Cosmetologist
Self Employed Services
03.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
Reiki Master
Chelsis Salon
05.2022 - Current
- Established a reputable practice based on integrity, professionalism, and commitment to each client''s wellbeing.
- Strengthened client self-awareness by guiding them through mindfulness practices during sessions.
- Assessed clients'' energy levels before and after each session, adjusting treatments accordingly for maximum benefit.
- Developed strong relationships with clients, leading to repeat appointments and positive feedback.
- Mentored aspiring Reiki practitioners, sharing knowledge and expertise in energy healing techniques.
Education
High School Diploma -
West Plains Highschool
West Plains, MO01-1994
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Sanitation maintenance
- Tool, equipment, and surface sanitizing
- Payment processing
Other Work Experience
Various qualifying food experience
- Cook at Red Apple Grill- 2002-2004
- Waitress
- Opening and Closing of kitchen
- Restaurant customer service
Wal-Mart- 1996
- Deli
- slicing meats and cheese
- worked the fryers
- Clean and close out slicers
Timeline
Cosmetologist
Self Employed Services
03.2023 - Current
Reiki Master
Chelsis Salon
05.2022 - Current
High School Diploma -
West Plains Highschool
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