Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Piggee

Little Rock

Summary

To use current skills to secure position in either customer service or mental health.

Overview

21
21
years of professional experience

Work History

Inside Sales Associate

Publishing Concepts Inc.
Dallas
12.2024 - 08.2025
  • Customer outreach and relationship building
  • Product and service presentation
  • Sales process management
  • Data and record keeping
  • Collaboration and team support
  • Customer support and retention

Retail Sales Associate

Belk
Little Rock
09.2021 - 06.2023
  • Customer service
  • Transactions
  • Open credit accounts
  • Sales
  • Merchandising and store presentation

Rehabilitation Instructor

Arkansas State Hospital
Little Rock
12.2010 - 03.2023
  • Provide direct instruction mental health populations
  • Monitoring and documentation of compliance and progress of mental health treatment
  • Coordinating support services
  • Advocacy and empowerment of mental health patients
  • Safety and compliance
  • Instrumental in contributing to the recovery of mental health patients

Substitute Teacher

Little Rock School District
Little Rock
01.2005 - 07.2011
  • Follow lesson plans and classroom policies
  • Deliver instruction
  • Foster a positive learning environment
  • Classroom management
  • Attendance and documentation

Telephone Sales Representative

Heritage Company
Sherwood
06.2009 - 01.2011
  • Meet daily, weekly, and monthly sales quotas
  • Make outbound calls
  • Follow scripted presentation
  • Explain purpose of campaigns
  • Address questions or objections
  • Negotiate terms to close deal

Research Interviewer

Market Strategies International
Little Rock
08.2004 - 10.2008
  • Explain research purpose
  • Obtain informed consent
  • Conduct interviews
  • Probe for detailed data
  • Maintain confidentiality

Education

Bachelor of Arts - Psychology

Philander Smith College
Little Rock, AR
08.2006 - 05/2010

Skills

  • Customer service
  • Retail sales
  • Instruction delivery
  • Sales
  • Service delivery
  • Communication skills
  • Phone etiquette
  • Type 35 wpm

Timeline

Inside Sales Associate

Publishing Concepts Inc.
12.2024 - 08.2025

Retail Sales Associate

Belk
09.2021 - 06.2023

Rehabilitation Instructor

Arkansas State Hospital
12.2010 - 03.2023

Telephone Sales Representative

Heritage Company
06.2009 - 01.2011

Bachelor of Arts - Psychology

Philander Smith College
08.2006 - 05/2010

Substitute Teacher

Little Rock School District
01.2005 - 07.2011

Research Interviewer

Market Strategies International
08.2004 - 10.2008
Cheryl Piggee