Cheryl Piggee
Little Rock
Summary
To use current skills to secure position in either customer service or mental health.
Overview
21
21
years of professional experience
Work History
Inside Sales Associate
Publishing Concepts Inc.
Dallas
12.2024 - 08.2025
- Customer outreach and relationship building
- Product and service presentation
- Sales process management
- Data and record keeping
- Collaboration and team support
- Customer support and retention
Retail Sales Associate
Belk
Little Rock
09.2021 - 06.2023
- Customer service
- Transactions
- Open credit accounts
- Sales
- Merchandising and store presentation
Rehabilitation Instructor
Arkansas State Hospital
Little Rock
12.2010 - 03.2023
- Provide direct instruction mental health populations
- Monitoring and documentation of compliance and progress of mental health treatment
- Coordinating support services
- Advocacy and empowerment of mental health patients
- Safety and compliance
- Instrumental in contributing to the recovery of mental health patients
Substitute Teacher
Little Rock School District
Little Rock
01.2005 - 07.2011
- Follow lesson plans and classroom policies
- Deliver instruction
- Foster a positive learning environment
- Classroom management
- Attendance and documentation
Telephone Sales Representative
Heritage Company
Sherwood
06.2009 - 01.2011
- Meet daily, weekly, and monthly sales quotas
- Make outbound calls
- Follow scripted presentation
- Explain purpose of campaigns
- Address questions or objections
- Negotiate terms to close deal
Research Interviewer
Market Strategies International
Little Rock
08.2004 - 10.2008
- Explain research purpose
- Obtain informed consent
- Conduct interviews
- Probe for detailed data
- Maintain confidentiality
Education
Bachelor of Arts - Psychology
Philander Smith College
Little Rock, AR 08.2006 - 05/2010
Skills
- Customer service
- Retail sales
- Instruction delivery
- Sales
- Service delivery
- Communication skills
- Phone etiquette
- Type 35 wpm
Timeline
Inside Sales Associate
Publishing Concepts Inc.
12.2024 - 08.2025
Retail Sales Associate
Belk
09.2021 - 06.2023
Rehabilitation Instructor
Arkansas State Hospital
12.2010 - 03.2023
Telephone Sales Representative
Heritage Company
06.2009 - 01.2011
Bachelor of Arts - Psychology
Philander Smith College
08.2006 - 05/2010
Substitute Teacher
Little Rock School District
01.2005 - 07.2011
Research Interviewer
Market Strategies International
08.2004 - 10.2008