Pursuing an impactful management opportunity within equipment rental or dealership industry
Overview
8
8
years of professional experience
Work History
Service Manager
H&E Equipment
04.2025 - Current
Resolved customer complaints in professional and timely manner.
Analyzed service reports to identify areas of improvement.
Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Coordinated with rental department on down fleet needed to be prioritized for upcoming rentals.
Inside Sales Representative
H&E Equipment Services
04.2021 - 03.2025
Facilitated rental sales of construction and material handling equipment
Increased sales through strong customer relationships and trust development.
Collaborated with Service department to ensure safe and efficient equipment turnaround.
Managed all rental assets for profitability and operational efficiency.
Conducted weekly and monthly safety meetings, providing training on safe work practices.
Trained for six months in H&E Equipment’s management program, preparing for Service Manager role.
Parts Sales Specialist
Vermeer MidSouth, Inc.
08.2019 - 03.2021
Resolved customer machine downtime by expediting parts and implementing preventive measures.
Developed strong relationships with internal and external customers through effective communication.
Collaborated with suppliers to order, receive, and manage parts inventory in warehouse.
Assisted Service department by opening work orders, submitting QNF’s, and supporting technicians.
Provided Sales department support by issuing rental contracts and demo agreements.
Professional Athlete
St. Louis Cardinals
06.2017 - 04.2019
I was drafted in June 2017 by the St. Louis Cardinals as a pitcher after completing my bachelor’s degree. Pitched for 3 seasons within the organization, having been promoted twice; developed a taste of what success looks like within an extremely diverse group of teammates and a sense of how this can translate to the business world.