Christa Hopper
Harrison
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonic Drive In
Harrison
07.2015 - 02.2026
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored team members on best practices for food safety.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer complaints quickly and professionally to maintain loyalty.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Delegated work to staff, setting priorities and goals.
- Implemented quality control measures to uphold company standards.
Education
General Education Diploma
Harrison, ARSkills
- Food safety compliance
- Strategic planning
- Time management
- Money handling
- Customer service
- Quality control
Certification
- Food Safe certification
Timeline
Assistant Manager
Sonic Drive In
07.2015 - 02.2026
General Education Diploma